Leasing Consultant - Residential

Decron Properties • Tempe, AZ

4d

About The Position

The Leasing Consultant is responsible for creating a positive and welcoming environment for prospective and current residents. This role focuses on leasing apartments, conducting property tours, and assisting with resident relations. The Leasing Consultant plays a key role in achieving occupancy goals while representing Decron Properties with professionalism and enthusiasm.

Requirements

• High school diploma or equivalent
• 1+ years of customer service, sales, or administrative experience
• Excellent interpersonal and communication skills
• Strong organizational skills and ability to multitask
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Ability to work weekends and a flexible schedule as needed
• Professional appearance and demeanor
• Comfortable using property management systems and technology tools

Nice To Haves

• Previous experience in multi-family residential leasing
• Familiarity with Yardi, AppFolio, or similar property management software
• Bilingual in English and Spanish or another language commonly spoken in the area

Responsibilities

• Greet and assist residents, prospective residents, and vendors with professionalism and courtesy. Respond to inquiries via phone, text, email, and in person
• Conduct property tours, highlighting community features, available units, and apartment amenities
• Explain lease terms, pricing, policies, and application procedures clearly and accurately
• Assist applicants through the leasing process, including screening, income requirements, applicable fees, and documentation
• Prepare lease agreements, renewals, and related paperwork in compliance with company procedures including utility information, pet policies, parking, additional fees as applicable, and co-applicants
• Maintain an up-to-date knowledge of available units, rental rates, occupancy, and current promotions
• Follow up with prospects and maintain strong, consistent communication to maximize leasing conversion rates
• Monitor local competition, including pricing trends, occupancy, and amenities to support leasing strategies
• Support marketing efforts, including posting online ads and distributing materials, and social media content
• Assist in organizing resident events and fostering a positive community atmosphere
• Address resident questions and escalate complex issues to the Community Manager when necessary
• Assist with community inspections and curb appeal checks
• Participating in team huddles
• Support move-in and move-out processes
• Back up team members as needed
• Other duties as assigned

Benefits

• Decron offers a competitive salary, commissions (position specific), engaging workplace, and a benefit package including med/dent/vis/ plus more for Full-Time positions, as well as vacation, sick, holiday, 401k, free life insurance, amazing corporate events, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees