Leasing Consultant - Vintage Wilson Farms

Bell Partners Inc•Fort Mill, SC

About The Position

Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. The Leasing Consultant is responsible for welcoming prospective residents to the community, coordinating tours, and responding to incoming inquiries about leasing. The position will also interact with current residents regarding day-to-day issues as well as coordinating the renewals of existing leases. The Leasing Consultant will serve as a central point of communication between the Community residents, Community management, as well as community maintenance teams.

Requirements

High School diploma or GED required
1+ years’ customer service experience; hospitality or apartment leasing role preferred
Must have strong interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible
Must demonstrate support of Bell Core Values
Must demonstrate support of BAL strategic drivers
Must demonstrate ability to provide exceptional customer service
Must be able to work on a team or in a team environment
Must present a professional image
Must be resourceful and well-organized

Responsibilities

Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
Effectively lease apartments and sell property’s products and services in accordance with budget
Ensure Fair Housing Standards in all matters when working with prospects and residents
Follow up on leasing traffic entries and monitor traffic trends
Maintain thorough product knowledge of property and that of major competition
Assist with marketing activities to position Bell communities as communities of choice
Coordinate the resident application review in accordance with Bell guidelines
Complete lease packets and files for each resident to include the lease, all addendums and other Regular attendance and punctuality proper documentation as indicated on checklist
Follow up with residents throughout the lease
Receive any resident inquiries, complaints, or issues and provide timely follow up