Leasing Consultant

Related • Altamonte Springs, FL

10d • $19 - $20

About The Position

We’re looking for a service-driven Leasing Consultant to guide prospective residents through the leasing process—from initial inquiry to move-in day. In this role, you’ll share the story of the community, create a welcoming experience, and support a strong sense of community. If you enjoy connecting with people, solving problems, and taking pride in your property, this is the opportunity for you.

Requirements

• Experience in leasing, hospitality, or customer service
• Excellent communication skills—written, verbal, and in-person
• Strong organizational skills and attention to detail
• Proficiency in CRM tools and Microsoft Office
• Weekend availability required (with two weekdays off)
• A valid real estate license (or willingness to obtain one)

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Welcome prospects and guide them through personalized property tours
• Highlight lifestyle features, community amenities, and neighborhood insights
• Use CRM systems to track leads and follow up with care and attention
• Prepare and process lease applications, documents, and renewals
• Share ideas with marketing on campaigns, tour strategies, and promotions
• Stay informed about market trends and competitors
• Support smooth move-ins and move-outs with great communication and care
• Coordinate resident events and activities to strengthen community ties
• Help deliver personal touches—like welcome kits or birthday notes
• Gather feedback and look for ways to enhance the resident experience
• Keep leasing offices, models, and amenity spaces clean and tour-ready
• Partner with maintenance and operations to address any property needs
• Help ensure a polished and consistent arrival experience for all visitors
• Manage all leasing paperwork and files with accuracy and discretion
• Track occupancy data and help maintain compliance with Fair Housing laws
• Prepare audit-ready documentation and handle applications with professionalism
• Monitor KPIs like move-in scores and lead conversions
• Identify ways to improve leasing performance and resident satisfaction
• Help manage online reviews and resident concerns with a solutions-first mindset
• Participate in marketing campaigns, leasing events, and team meetings
• Stay current with industry trends and company updates
• Be a team player who’s ready to support wherever needed

Benefits

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.
• …and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees