Temporary Leasing Consultant - Middlefield Junction Redwood City
About The Position
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The Leasing Consultant is responsible for every phase of the leasing/occupancy process, including maintaining exceptional customer service with prospects and residents, marketing the property to meet occupancy goals, reviewing certifications and re-certifications, and reporting. We encourage candidates with lived experience to apply. This is an on-site position.
Requirements
- High school diploma or equivalent.
- Minimum of two (2) years' experience in customer service, sales, or related field required; one year in a leasing position preferred.
- Sales experience with a proven track record.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
- Operate required technological systems that run the property, including multiple incoming phone lines.
- Stamina for fast paced working environment.
Nice To Haves
- College or real estate-related supplemental courses.
- Occupancy certification.
- Excellent understanding of the occupancy standards and processes.
- Knowledge and Skills
Responsibilities
- Prepare the day for guests (office and show units presentable, retrieve messages).
- Prepare materials before the office opens.
- Serve residents by writing service requests, completing service call backs, and follow through on special requests.
- Design campaigns to generate activity, cold call businesses to get leads, and decorate units to become show units.
- Attend social events and represent the property in a way that brings credibility to the site and staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
