Full-Time Leasing Consultant

PeakMade • Westfield, IN

157d • Onsite

About The Position

The Full-Time Leasing Consultant will be responsible for providing a world-class experience to residents and effectively market and lease apartments. You will work closely with your team to achieve established revenue, occupancy, resident, and retention goals. The ideal candidate will come with excellent communication skills, a strong sales & marketing mentality, and ability to create a world-class experience for our residents. What You’ll Do: Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy Assist with planning and hosting of resident events Provide excellent customer service and serve as an example to the team as a representative of Peak and your community. Maintain accurate and current prospect traffic and leasing data Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in (as necessary) Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer has not even thought of yet Lease and renew beds/apartments via in person, on the phone or online Write up and file service requests from residents upon receipt Contribute to the general upkeep and cleaning of office, common areas and model Assist in the performance of the annual turn process Adhere to Peak policies and procedures Greet prospective residents and show model, market ready units and common areas Respond to internet leads and relay information to prospects via phone and in person Contribute to optimizing occupancy while maximizing leased rent Maintain thorough product knowledge of the property and competition Perform various administrative tasks Assist with market surveys, as needed Inspect units on a quarterly basis as well as prior to move-in

Requirements

• 1-2 years of customer service and/or sales experience highly preferred
• Strong communication skills
• High energy with a desire to work in a fast-paced environment
• A desire to help others and impact your community
• Availability to work evenings and weekends as required
• Proven ability to demonstrate and embody Peak’s Mindsets
• Ability to read and write English fluently

Responsibilities

• Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy
• Assist with planning and hosting of resident events
• Provide excellent customer service and serve as an example to the team as a representative of Peak and your community.
• Maintain accurate and current prospect traffic and leasing data
• Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in (as necessary)
• Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer has not even thought of yet
• Lease and renew beds/apartments via in person, on the phone or online
• Write up and file service requests from residents upon receipt
• Contribute to the general upkeep and cleaning of office, common areas and model
• Assist in the performance of the annual turn process
• Adhere to Peak policies and procedures
• Greet prospective residents and show model, market ready units and common areas
• Respond to internet leads and relay information to prospects via phone and in person
• Contribute to optimizing occupancy while maximizing leased rent
• Maintain thorough product knowledge of the property and competition
• Perform various administrative tasks
• Assist with market surveys, as needed
• Inspect units on a quarterly basis as well as prior to move-in

Benefits

• Potential monthly commission
• Housing discount (varies by property)
• 15 days of PTO + 2 additional “Wellbeing Days”
• Up to 12 weeks paid parental leave + one year of diapers, on us
• 401(k) Match
• Wellness initiatives, health team competitions and reward programs through LiveWell Program
• Employee Resource Groups
• Commitment to leadership training and growth opportunities
• Additional rewards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees