Full - Time Leasing Consultant
About The Position
Leasing Consultants are the front line of the resident experience and play a direct role in the success of the community. This position is responsible for connecting with prospective residents, delivering strong leasing results in a competitive student housing market, supporting current residents, and managing renewals. The role requires strong customer engagement, attention to detail, and the ability to perform in fast-paced peak seasons including summer leasing and Turn. Availability during peak leasing season and Turn is essential to community success. Responsibilities may include supporting move-in coordination, resident communication, roommate matching processes, documentation completion, and operational readiness efforts. Flexibility with schedule, including extended hours or weekends, may be required during these high-impact periods.
Requirements
- Professional, energetic, and service-driven approach
- Experience in sales, leasing, hospitality, retail, or customer-facing roles preferred
- Strong communication, organization, and relationship-building skills
- Comfort presenting to individuals and small groups
- Ability to interpret leases and follow procedural documentation
- Detail oriented with solid time management
- Comfort working in a team-focused environment
- Ability to manage competing priorities under pressure
- Basic proficiency with business software; property management systems a plus
- Ability to maintain confidentiality and follow direction
- Willingness to work evenings, weekends, and peak seasonal schedules
- High school diploma or equivalent required
Nice To Haves
- Relevant experience or coursework in customer service, sales, or marketing preferred
- Bachelor’s degree helpful but not required
Responsibilities
- Deliver a welcoming and professional experience for residents, prospects, and visitors
- Lease apartments in alignment with occupancy goals and community strategy
- Present the community confidently, handle objections, and close leases
- Follow Fair Housing guidelines in all interactions
- Conduct tours, manage prospect follow-up, and maintain accurate lead records
- Review applications, verify documentation, and coordinate lease processing
- Prepare lease files and ensure accuracy of documentation and signatures
- Support move-in readiness including unit inspections and coordination
- Manage resident communication, renewal outreach, and documentation
- Assist with marketing outreach and brand visibility initiatives
- Maintain the leasing office, model paths, and amenity presentation
- Respond to calls, emails, and service requests in a timely manner
- Track competitor trends, pricing, and positioning
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
