Leasing Consultant - Ennova Fulshear

Integrated Real Estate Group•Fulshear, TX

10d

About The Position

The Leasing Consultant serves as the property’s leasing representative, professionally presenting the community’s features and benefits to prospective residents and securing lease agreements from qualified applicants. This role requires a strong customer service focus, excellent communication skills, and a commitment to creating a welcoming and comfortable experience for residents. Evening and weekend availability may be required.

Requirements

High school diploma or equivalent required.
Proficiency in Microsoft Office; familiarity with property management software (e.g., OneSite) preferred.
At least 1 year of prior apartment leasing experience preferred.

Responsibilities

Leasing & Marketing: Greet visitors, manage inquiries, and schedule property tours from prospect calls.
Leasing Performance: Record and follow up with prospects in OneSite; achieve leasing goals with a strong closing ratio.
Move-In Coordination: Prepare lease packets and ensure all required move-in documentation is completed prior to move-in.
Unit Readiness: Coordinate with maintenance to ensure apartments are move-in ready, including keys and mailbox setup.
Resident Services: Route and follow up on maintenance requests; manage package delivery and resident notifications.
Resident File Management: Maintain and update resident files, including collecting required documentation such as renter’s insurance.
Property Support: Maintain clean, staged amenities and model units; regularly walk tour paths to ensure presentation standards.
Property Management Support: Assist in maintaining curb appeal and support the planning and execution of resident events.
Compliance: Ensure adherence to company policies, as well as Fair Housing and ADA regulations.
Customer Service & Resident Relations: Deliver excellent customer service and escalate recurring resident concerns to management as needed.