Leasing Consultant

Hawthorne Residential Partners•Palm Coast, FL

About The Position

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day. As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn. If you're looking for a place where your work truly matters – Apply Today! Leasing Consultant | Job Overview At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists —the face of the community and ambassadors of our Live It culture. This role is all about creating standout experiences and meaningful connections. Whether you’re leading engaging apartment tours, planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and resident leaves feeling welcomed, supported, and excited to call Hawthorne home.

Requirements

Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
Clear Communicator : Confident in-person, over the phone, and online
People Service & Customer-Focuse d: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.
Persuasive: Naturally influential with a talent for connecting with people, overcoming objections, and inspiring prospects to choose Hawthorne as home.
Willingness to Learn : Embraces the ability to be coached on Hawthorne standard Live It practices ensuring our communities receive excellent support.
High School or GED equivalent.
Valid Driver's License

Nice To Haves

One year of customer service experience, sales and/or apartment leasing is preferred but not required
A Certified Apartment Leasing Professional Accreditation (CALP) is a plus

Responsibilities

Create Exceptional First Impressions
Greet prospective residents with warmth and professionalism
Conduct personalized apartment tours that highlight the lifestyle and value of the community
Respond to phone, email, and web inquiries promptly and thoroughly
Drive Leasing Success
Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs
Complete leasing applications, verifications, and new move-in paperwork accurately
Contribute to community occupancy and renewal goals
Foster Resident Relationships
Coordinate and attend resident events and community engagement initiatives
Respond to resident questions and concerns with empathy and efficiency
Promote a clean, welcoming environment by helping maintain office and common areas
Build Brand & Community Awareness
Assist in marketing the property through social media and Community outreach
Stay informed on local market trends and competitor properties

Benefits

Leasing Consultants are eligible for monthly leasing and renewal commissions, and leasing incentive programs, in addition to their hourly compensation.
Our Career Path Program is offered to all of our employees.
Free Dental Insurance
Comprehensive and Affordable Plans for Medical and Vision Coverage
Health and Wellness Incentives
401k Retirement Match Program
Paid Time Off- including your birthday!
Paid Sick Time Off
Pet Insurance Plans
Paid Maternity, Paternity, and Adoption Leave Options
Telehealth – Access to Doctors 24/7/365
Company Paid Life Insurance
Retirement Planning