Part - Time Leasing Consultant

University Partners•State College, PA

About The Position

University Partners (UP) is a national student housing owner and operator focused on creating vibrant communities where students can live, learn, and thrive. We partner closely with universities and local markets to deliver strong resident experiences while developing future leaders in property management and operations. We are currently hiring Leasing Consultants who live in the area and are excited to gain hands-on experience in sales, marketing, and customer service within student housing. Leasing Consultants are the front line of our communities. This role is responsible for engaging prospective residents, supporting current residents, and driving leasing and renewal efforts in a fast-paced, competitive student housing environment. Leasing Consultants play a critical role in the success of the community through strong customer service, follow-up, and attention to detail.

Requirements

Must live locally and be available to work in the area during the summer
Must be able to work a flexible schedule, including evenings and some weekends
Professional, positive, and outgoing communication style
Comfortable speaking with students, parents, and university partners
Organized, detail-oriented, and able to manage multiple priorities
Ability to maintain confidentiality and follow Fair Housing guidelines
Working knowledge of Microsoft Word and Excel preferred

Nice To Haves

Strong customer service, sales, or hospitality experience preferred
Entrata experience a plus, but not required

Responsibilities

Greet prospects, conduct tours, and guide them through the leasing process
Meet or exceed leasing and occupancy goals
Follow Fair Housing standards in all interactions
Review applications and coordinate verification with the Assistant Community Manager
Complete lease paperwork, ensure accuracy, and obtain all required signatures
Ensure apartments are move-in ready, including final inspections
Promote renewals and manage the renewal process
Provide excellent service to residents, prospects, and visitors
Respond to phone calls, emails, and voicemails throughout the day
Enter and follow up on work orders in Entrata in coordination with Maintenance
Follow up with residents during their lease term and address concerns as needed
Conduct outside marketing as directed by management
Maintain guest cards and leasing activity records
Follow up with all prospects via same-day email and next-day phone call
Track and update leads and applicants in Entrata
Maintain knowledge of competitor pricing, features, and specials
Complete daily opening and closing procedures
Maintain the appearance of the leasing office, model, and amenities
Assist with signage checks, refreshments, and office organization
Support audits of lease files and system data as requested
Assist with roommate matching processes
Coordinate move-ins and resident onboarding
Confirm resident contact information and documentation in Entrata
Communicate resident needs during Turn to management and maintenance