Leasing Consultant

The Lightstone Group, LLC•Ann Arbor, MI

11d

About The Position

At Beacon Management, we proudly own and operate a vast portfolio of 54 residential housing communities scattered across the United States, including the beautiful states of Michigan, New York, Pennsylvania, and Virginia. Our core mission revolves around the joy and contentment of our residents, and we wholeheartedly commit ourselves to delivering exceptional customer service at every turn. If you're hardworking and take pride in a job well done, then you should bring your expertise to Beacon Management. As a Beacon Management Leasing Consultant every day is rewarding! Our current opening is for our South Grove Apartments in Ann Arbor, MI. Beacon Management provides career development opportunities, paid training for certifications, competitive paid holidays, and robust benefit packages! Our Leasing Consultants handle all leasing, marketing, sales, customer service, resident retention and administrative responsibilities.

Requirements

2 years’ experience in leasing, sales and customer service preferred, but will train right person. Residential property management experience is a huge plus.
Excellent customer service skills and the ability to develop a rapport with the residents and community staff.
Full time hours Monday - Friday, plus some mandatory weekend work as required.

Nice To Haves

Residential property management experience is a huge plus.

Responsibilities

Greet prospective residents and show apartments.
Oversee and process applications and lease renewals.
Conduct marketing surveys and weekly reports.
Assist in the preparation of newsletters, market surveys and resident activities. Attend all assigned resident activities.
Handle sales, outreach, prospecting and lead generation.
Process renewal letters. Maintain a monthly renewal log and ensure proper billing of all accounts.
Organize and maintain resident files per company procedure.
Monitor service requests. Insure call backs are being completed.
Floating duties as assigned.
Prepare incident reports and follow up in accordance to the direction of the Property.