Leasing Consultant at Judd & Weiler

JBG SMITH•Washington, DC

23h•Onsite

About The Position

Work in a fast-paced, sales-oriented environment helping prospective residents find the perfect apartment to call home. Driven by a desire to build relationships, excel at connecting with prospective residents by developing an understanding of their needs to ensure that we deliver the best in apartment living.

Requirements

Experience in customer service-related fields such as hospitality, retail, or restaurants, and the highest standards of integrity, creativity, and teamwork.
Outstanding sales skills and a desire for continual learning and professional development.
Strong aptitude for computer systems and software.
Passion for providing exceptional customer experiences and embodying our core customer service elements: CARING – Demonstrated passion for caring about customers and co-workers. PROFESSIONALISM – Professional presentation and written communication skills. EMPOWERMENT – Proactive approach with a proven ability to take ownership of customer concerns. LEADERSHIP – Dependability as a team member who inspires others to achieve excellence. INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.

Responsibilities

Develop in-depth knowledge of the community to recommend the right apartment or the best retailer in the neighborhood.
Conduct thoughtful and personalized tours to prospective residents to locate the apartment that best meets their needs, which ultimately results in new leases.
Coordinate with residents and the team to ensure a smooth move-in experience.
Participate in community activities and social events to build resident relationships.
Leverage resident relationships and creativity to quickly respond to resident requests to drive resident satisfaction.
Work a flexible schedule to include weekends.