Leasing Consultant – Botanic at Ingleside

Bell Partners•North Charleston, SC

11d

About The Position

Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. The Leasing Consultant is responsible for welcoming prospective residents to the community, coordinating tours, and responding to incoming inquiries about leasing. The position will also interact with current residents regarding day-to-day issues as well as coordinating the renewals of existing leases. The Leasing Consultant will serve as a central point of communication between the Community residents, Community management, as well as community maintenance teams. What we can offer you: Opportunities for career growth Total rewards benefits package Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time Customized training programs Associate referral bonus plan Diverse, equitable, and inclusive work environment A culture that empowers you to make a difference

Requirements

Understanding of and alignment with Bell Core Values
High School diploma or GED
1+ years’ customer service experience; hospitality or apartment leasing role
Must demonstrate support of BAL strategic drivers
Must demonstrate ability to provide exceptional customer service
Must be able to work on a team or in a team environment
Must present a professional image
Must be resourceful and well-organized.
Ability to successfully work on a team
Excellent oral and written communication skills
Strong working knowledge of MS Office Suite
Exceptional customer service skills and a professional image
Good decision-making skills and knowledge on how businesses work
Walking, bending, reaching, climbing, and lifting to 30 lbs.
Ability to work with mechanical and electrical equipment, as well as hazardous materials
Must be comfortable with heights and moving heavy objects

Responsibilities

Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
Effectively lease apartments and sell property’s products and services in accordance with budget
Ensure Fair Housing Standards in all matters when working with prospects and residents
Follow up on leasing traffic entries and monitor traffic trends
Maintain thorough product knowledge of property and that of major competition
Assist with marketing activities to position Bell communities as communities of choice
Coordinate the resident application review in accordance with Bell guidelines
Complete lease packets and files for each resident to include the lease, all addendums and other forms
Regular attendance and punctuality
Proper documentation
Follow up with residents throughout the lease
Receive any resident inquiries, complaints, or issues and provide timely follow up