Leasing Consultant

Van Metre Companies•Raleigh, NC

1d•Onsite

About The Position

Van Metre is seeking a Leasing Consultant at Conclave Glenwood, an apartment community located in Raleigh, NC . Our Leasing Consultants take pride in their work, recognizing the value of teamwork and ownership of their responsibilities and impact. They are not only the face of our residential properties, but the heart of the community. Leasing Consultants are key contributors to the company’s success and we’re here to support you in your journey with professional development, career mentorship and growth opportunities, and great benefits and perks. As a Leasing Consultant , your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre’s mission, vision, and values.

Requirements

Previous experience in customer service, sales, hospitality, or related fields
Prior experience in leasing or property management is preferred
Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
Weekend work is required
Bilingual preferred
Aptitude for working with people
Professional demeanor and attitude
Customer service skills
Verbal and written communication skills
Sales and goal orientation
Time management and prioritization skills
Social media skills

Nice To Haves

Prior experience in leasing or property management is preferred
Bilingual preferred

Responsibilities

Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed
Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing)
Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents
Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications
Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals
Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately
In conjunction with the rest of the team, plan, organize, and conduct resident events
Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.)
Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality
Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.)
Other sales, customer service, and property-related tasks, as needed

Benefits

Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program.
We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.
Pay is commensurate with experience, education, training, and skills
Annual Bonus Potential, Renewal and Leasing Commissions
Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
Insurance Benefits: Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability Insurance; Flexible Spending Account
Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
Wellness: Annual Wellness Reimbursement of up to $900
Professional Development: Tuition Reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company; employee discount through Intercoastal Mortgage