Leasing Consultant - Property Management

River View CompaniesOklahoma City, OK
2d

About The Position

Leasing Consultant – Property Management Position Summary The Leasing Consultant is responsible for leasing apartments, providing exceptional customer service to prospective and current residents, and supporting the day-to-day operations of a multifamily community. This role serves as the first point of contact for prospects and residents and plays a key role in achieving occupancy, revenue, and resident satisfaction goals.

Requirements

  • High school diploma or equivalent required; college coursework preferred.
  • Minimum of 1 year of leasing, sales, or customer service experience, preferably in multifamily housing.
  • Strong sales, communication, and customer service skills.
  • Ability to build rapport and close leases.
  • Organized, detail-oriented, and able to manage multiple priorities.
  • Proficient with property management software and standard office technology.
  • Knowledge of Fair Housing laws and basic landlord-tenant regulations.
  • Ability to walk the community and conduct property tours regularly.
  • Ability to sit, stand, bend, and lift up to 25 pounds.
  • Weekend and evening availability required based on leasing needs.

Responsibilities

  • Greet prospective residents and conduct property and apartment tours.
  • Present community features, floor plans, pricing, and lease terms effectively.
  • Convert prospect traffic into leases through follow-up and sales techniques.
  • Process rental applications and prepare lease documentation.
  • Execute lease renewals and support resident retention efforts.
  • Maintain accurate prospect, leasing, and resident records.
  • Provide professional and responsive customer service to prospects and residents.
  • Address resident questions, concerns, and service requests promptly and courteously.
  • Assist with move-in and move-out processes, including inspections and documentation.
  • Enforce community rules and policies consistently and professionally.
  • Support resident events and community-building activities.
  • Enter and update leasing and resident data in property management software (e.g., Yardi, RealPage, OneSite).
  • Collect rents, fees, and deposits in accordance with company procedures.
  • Prepare leasing, traffic, and occupancy reports as requested.
  • Assist the Property Manager with administrative tasks and daily office operations.
  • Maintain confidentiality of resident and company information.

Benefits

  • Competitive salary commensurate with experience.
  • Performance-based bonus eligibility.
  • Health, Dental, and Vision insurance.
  • Paid Time Off (PTO) and company-recognized holidays.
  • Professional development opportunities, including compliance training and certifications.
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