Leasing Consultant - Riverstation

Dominium • Dallas, TX

10d

About The Position

Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection. Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally. We are currently seeking a Leasing Consultant to join our team at Riverstation , a 236 unit apartment community in Dallas, TX. Position Summary: This role combines customer service and sales, focusing on leasing apartments. The ideal candidate enjoys engaging with customers by phone, in person, and online. Responsibilities include presenting properties, building rapport, following company standards for tours and sales, and providing follow-up to prospective residents. The position requires adherence to Fair Housing guidelines, maintaining a professional appearance, documenting interactions in PMS software, and assisting customers with application completion per company policies.

Requirements

• High School or equivalent education.
• Effective verbal and written communication skills, and the ability to communicate in English both orally and in writing.
• Well-developed people skills.
• An ability to work with a variety of personalities and situations in a friendly outgoing and professional manner.
• Basic math skills for calculating rent payments, deposits, application fees, pet fees, interest, etc.
• Proficient in Microsoft office (Word, Excel, Outlook).
• Reasoning ability, and the ability to focus on established goals and sales requirements.
• Ability to work evenings and weekends, including 7 days a week as needed.
• May require a valid driver’s license.

Nice To Haves

• Sales and / or other customer service experience preferred.
• Experiences that translate well include hospitality, restaurant and retail.

Responsibilities

• Customer Engagement: Greets and assists prospective residents via phone, email, text, and in person; build rapport and provide property tours.
• Sales & Follow-Up: Presents available units, closes leases following company standards, and conducts timely follow-up with prospects who do not lease immediately.
• Property Presentation: Inspects and “sparkle” homes scheduled for tours daily and walk the tour path to ensure it is clean and presentable.
• Community Knowledge: Maintains familiarity with property features, local schools, hospitals, banks, shopping, transportation, and amenities; communicate these effectively to prospects.
• Compliance & Documentation: Adheres to Fair Housing laws; complete Guest Cards for every interaction and accurately enter data in Yardi PMS software.
• Application Assistance: Guides customers through application completion and collect required documentation for affordable housing eligibility.
• Marketing & Outreach: Participates in off-site marketing activities and traffic-generating initiatives to support occupancy goals.
• Supports community events, assist with resident retention efforts, and completes projects assigned by the supervisor.

Benefits

• We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs.
• We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
• We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts.
• We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program.
• Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED