Leasing Consultant - Estero, FL

ECI Management LLC • Estero, FL

12h • Onsite

About The Position

ECI Group is seeking an experienced Leasing Consultant to manage leasing results and strategy. This role is a vital part of the onsite community team, responsible for marketing and leasing apartments to prospective residents, while delivering exceptional customer service throughout the entire lease process and on an ongoing basis to current residents. Leasing Consultants significantly influence visitors, prospects, and residents through positive interactions. The consultant will drive their own success by achieving leasing goals, such as occupancy and rent growth, and by building strong relationships. ECI Group has over 50 years of experience in developing, building, investing in, and operating multifamily housing across the Southeast, owning and operating approximately 7,000+ units. The company is privately owned and fully integrated, guided by core values emphasizing teamwork.

Requirements

• High school diploma or GED along with a valid driver’s license.
• A minimum of 1 year of related leasing experience.
• Excellent interpersonal communication skills, including the ability to influence and motivate clients and colleagues.
• Knowledge and experience with Compliance to Fair Housing and ADA regulations.
• Proficiency in Microsoft Office (Word, Excel).
• Able to multitask and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule as needed, must be willing to work on Saturdays.
• Must be able to tour the community with clients, which includes walking the property and climbing stairs.

Nice To Haves

• Prior leasing and/or sales experience preferred.
• Prior customer service experience is also a plus.

Responsibilities

• Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home.
• Follow established policies and procedures to aide prospects in the qualification, screening and acceptance of applications for residency.
• Ensure apartments are prepared for move-in including inspection, keys, remote and parking permit.
• Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
• Manage and track marketing strategies metrics, including advertising, promotions and publications.
• Review aged vacancies, market-ready apartments and models.
• Participate in resident functions and other ECI Group sponsored resident activities after hours and/or on weekends.
• Consistently meet individual rental and renewal goals.
• Assist in the performance of the turn process and walk vacant units.
• Visit other locations when assigned by Community Manager, Assistant Manager or Leasing Manager.
• Respond to resident requests and help to minimize and resolve resident problems.
• Respond to internet leads and other inquiries by prospective residents.

Benefits

• Bonus potential
• 30% rental discount at ECI properties
• Paid time off and company holidays
• 401k plus 4% company match
• Wellness plans, flexible spending accounts, and dependent care
• Participation in professional development programming, including a designated Mentor from day one

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees