Leasing Consultant - The Canopy at West River II

TRG Management Company • Tampa, FL

8h • Onsite

About The Position

TRG Management is a premier property management company with experience in various housing types, including subsidized, workforce, affordable, mid-rises, high-rises, luxury rentals, and single-family. They currently manage approximately 20,000 units across several states and over 100 properties. The company is seeking a Leasing Consultant at The Canopy at West River II in Tampa, FL. This role involves direct collaboration with the property management team to deliver excellent service to residents. The Leasing Consultant will focus on understanding potential tenants' needs, offering solutions, and guiding them through the leasing process to secure their commitment.

Requirements

• 2 years of experience in customer service, hospitality, or multifamily real estate.
• Strong customer service orientation and presenting abilities.
• Working experience with MS Office Suite (Word, Excel, PowerPoint).

Nice To Haves

• A high school diploma or its equivalent is preferred.
• Previous leasing experience is a plus.
• Affordable Housing experience is a plus.
• Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• Onesite experience a plus.

Responsibilities

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fills out the lease form or agreement and collects the security deposit.
• Periodically inspects the state of the property and makes arrangements for essential maintenance.
• Compiles a list of available rental units.
• Identifies potential prospects.
• From start to finish, managing the leasing/renewal process.
• Provide exceptional customer service and build great working connections with our residents.
• Answers incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.
• Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.) Submit completed applications for approval to the Property Manager. Follow up with the candidate to provide status.
• Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
• Follow up with prospects who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.

Benefits

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k
• Employee Engagement and Wellness programs.
• Company-paid Vacation, Sick, Personal, and Holiday Time.
• Opportunities for Professional Development and Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees