Leasing Consultant Apartment Community

Investment Property Group • Everett, WA

11d • $21 - $25

About The Position

We are seeking a dedicated Leasing Consultant to support the operations at Hangar 128 Apartments, a 223-unit conventional apartment community located in Everett, WA. This role requires strong sales and leasing skills, and is responsible for all aspects of leasing, including showing and leasing apartments through effective selling and closing techniques, processing applications, interacting with current and prospective residents and vendors, and promoting positive and proactive resident relations. As a part of a community-focused team, you will play a vital role in serving residents with care, responding to service requests promptly and professionally, and take pride in maintaining the property to the highest standards.

Requirements

• 1+ years’ experience as a leasing agent at a multifamily community of 100+ units is preferred but not required.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem-solving skills.
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
• Ability to handle complaints and ensure community standards are upheld.
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
• Marketing and sales skills to promote vacant units or lots and maintain high occupancy rates.
• Must have a valid driver's license.

Nice To Haves

• Bilingual in Spanish and English is preferred but not required
• Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central) is preferred but not required.

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times.
• Assist in all aspects of leasing, including touring, processing applications, answering phones, and managing inquiries.
• Conduct property tours for prospective tenants through apartment community, units, and common areas.
• Develop marketing strategies to attract prospective tenants, including follow-up on leads and hosting promotional events.
• Foster positive and collaborative relationships with residents, employees, and associated agencies.
• Complete resident move-ins and move-outs in compliance with company procedures.
• Work closely with property manager and maintenance teams to ensure seamless living experience for residents.
• Monitor local market conditions and competitor activities to provide insight that support effective leasing strategies.
• Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders.
• Contribute to the achievement of occupancy goals and promote quality living experience for residents by effectively performing leasing tasks.
• Serve as a resource for management and assistance in the development and communication of more efficient methods of maintaining the apartment community.

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more.
• 401k with company match.
• Accrued 4-weeks of paid time off (PTO).
• Employee Referral Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed