Full Time Leasing Consultant

Rookwood Properties•Cincinnati, OH

2d•$20 - $22

About The Position

Join our growing team as a Full-Time Leasing Consultant! We are seeking an enthusiastic, results-driven professional passionate about delivering exceptional customer service. With stellar sales skills and a can-do attitude, you will be the friendly face guiding prospective tenants through their leasing journey, from the first inquiry to move-in day. Your role will create remarkable experiences for both prospective and current residents, making a significant impact on their lives.

Requirements

A valid driver's license and reliable transportation are required.
Skills: Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Proficiency in basic computer programs, including Microsoft Office. Demonstrates a strong work ethic and the ability to work independently.
As a condition of employment, satisfactory background and MVR checks are required.

Nice To Haves

Experience: Preferred qualifications include experience in retail, leasing, property management, or sales-oriented customer service roles.

Responsibilities

Tenant Relations: Deliver outstanding customer service to all prospective and current residents via phone, email, and in-person interactions. Address inquiries, respond to concerns, and foster positive relationships with residents to ensure high satisfaction and retention rates. Comply with all Fair Housing laws, as well as established policies and procedures, in the qualification, screening, and acceptance of residency applicants.
Sales and Marketing: Conduct property tours for prospective tenants, showcasing the features and benefits of the units and community amenities. Utilize various advertising channels, social media, and online listings to market available units and achieve occupancy goals.
Administrative Duties: Process rental applications, conduct credit and background checks, and verify references in compliance with Fair Housing laws. Prepare and execute all lease agreements and related paperwork accurately and promptly. Maintain accurate and organized leasing records, applications, and lease agreements. Collect and process rent payments, application fees, and security deposits.
Property Operations: Coordinate move-in and move-out inspections. Log and submit maintenance requests on behalf of residents and follow up to ensure timely resolution. Regularly inspect common areas and vacant units to ensure they are clean, well-maintained, and "market-ready".

Benefits

As a full-time employee, you will receive a competitive salary and comprehensive medical, dental, and vision insurance coverage.
Work-Life Balance You’ll Love: Generous PTO hours, MyTime hours, Floating Holidays hours, paid holidays, Volunteer Time Off (VTO), and more!
$40,000 Company-paid life insurance with an option for supplemental life insurance.
Company-paid short-term and long-term disability benefits.
401(k) retirement savings plan with company-matched contributions.
Employee Housing discounts!
$50 monthly cell phone reimbursement.
$450 annual Health and Wellness reimbursement.
Continuing Education Tuition Assistance.
Mileage reimbursement.
Pet Insurance.
EAP – Employee Assistance Program.
Opportunities for career growth and professional development, as well as company-sponsored events.