Brookfield Residential Properties-posted 3 months ago
$15 - $21/Yr
Entry Level
Baltimore, MD
501-1,000 employees
Heavy and Civil Engineering Construction

At Brookfield Properties, we understand that a 'one-size-fits-all' approach doesn't work when it comes to residential living. Our portfolio features a wide range of options for any stage of life, all offering unparalleled quality, service, and support. As a Leasing Consultant, you will play a crucial role in meeting with prospective residents, identifying their housing needs, and guiding them through the leasing process. Your responsibilities will include managing internet leads, maintaining social media engagement, and ensuring apartments are ready for occupancy. You will also be involved in applicant screening, lease preparation, and mentoring new leasing consultants.

  • Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company.
  • Quotes established rental rates and promotions, makes follow-up calls, sends follow-up literature and pursues rental status.
  • Collects funds related to applications, security deposits and rentals.
  • Completes applicant screening process and prepares appropriate correspondence based upon the result.
  • Prepares leases and related leasing addendums, maintains lease records and files.
  • Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations.
  • Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data.
  • Ensures apartments are ready for occupancy by inspecting, placing move-in products and last-minute touches when necessary.
  • Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing.
  • Maintains current knowledge of marketing and leasing techniques, strives to attain affirmative marketing goals.
  • Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas.
  • Maintains awareness of current rental rates and promotions of competitive properties.
  • Assists in the mentoring of newly hired leasing consultants.
  • High school diploma/GED required.
  • Associate degree in Customer service/Hospitality preferred.
  • 1 - 2 years of Leasing or sales experience required.
  • 1 - 2 years of experience working in multisite preferred.
  • Valid driver's license depending on property preferred.
  • Skills required include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service.
  • Preferred skill: Yardi/CRM 8.
  • May be required to work weekends - Saturday and Sunday.
  • Full benefits package.
  • Generous paid time off.
  • 401(k) with company match.
  • Growth and advancement opportunities.
  • Lucrative referral bonus program.
  • Incredible associate rental discount if you choose to live on-site.
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