Leasing Consultant - The Social West Ames

Trinity Property Consultants • Ames, IA

139d • $13 - $14

About The Position

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners. This position pays $13-$14 hourly based on your experience, with opportunities for bonuses. The schedule is approximately 25 hours per week.

Requirements

• High school education or equivalent is required
• Ability to fluently read and write English
• Accurately perform intermediate mathematical functions
• Use all on-site resident management software functions
• One year of experience in a service industry is preferred
• Intermediate computer and Internet knowledge
• Intermediate knowledge of MS Word, Excel and Outlook
• Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check

Nice To Haves

• Excellent ability to address the needs of community members, prospects and vendors
• Handle high stress situations effectively
• Exhibit strong leadership skills
• Excellent communication skills
• Superior collection skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely
• Customer service orientation
• Strong sales background
• Knowledge of state law as it relates to fair housing

Responsibilities

• Providing superior customer service
• Assist in complete market surveys
• Show, lease and move in prospective community members
• Update unit availability daily
• Process rental applications
• Process maintenance requests
• Receive collections in accordance with Trinity’s standards
• Clerical and phone support
• Maintain all community members files, ensuring completeness and accuracy of all file documentation
• Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed, all apartments are inspected to ensure all apartments are move-in ready to the Trinity’s standards
• Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to Supervisor
• Conduct community member’s move-out unit walks
• Additional tasks or duties assigned by Supervisor

Benefits

• Medical, Dental & Vision coverage
• Free PPO-HSA medical plan with a $1,200 annual employer contribution
• 100% coverage of monthly premium costs for employee dental and vision
• FSA & Dependent Care options
• 2% employer match on 401(k) savings
• Group Life, Long-Term, and Short-Term Disability Insurance
• Competitive amount of paid holidays and 2-4 weeks of paid vacation according to years of service
• Sick leave in compliance with state and local jurisdiction requirements
• Referral bonuses of $1,000 for hires made through employee referrals
• Up to 16 hours of volunteer time annually
• Employee Assistant Program (EAP)
• Competitive bonus & commission structures
• Opportunities for advancement and professional development training
• Corporate shopping discounts, appliance discounts and lifestyle discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees