Leasing Consultant (SP)

Edward Rose & Sons • Novi, MI

402d • $35,027 - $35,027

About The Position

The Leasing Consultant at Edward Rose & Sons is responsible for providing exceptional customer service and support to prospective and current residents. This role involves presenting community information, processing applications, preparing lease contracts, and addressing resident concerns, all while fostering a positive living experience. The position offers opportunities for career advancement and is part of a team dedicated to delivering quality homes and services.

Requirements

• Previous sales or customer service experience is required.
• Previous experience in multi-family property management is preferred.
• Previous leasing experience is preferred.
• Must be proficient with Microsoft Office programs.
• Experience using Yardi Voyager or related property management software is preferred.
• Maintain a professional appearance following team dress code policy.
• Must be flexible with work schedule; weekend hours may be assigned.
• Have reliable transportation and valid driver's license.

Nice To Haves

• Experience in customer retention
• Knowledge of Fair Housing regulations

Responsibilities

• Present community information to prospective renters in a professional manner.
• Provide accurate information on the selling features of the community and surrounding area.
• Build positive rapport with potential residents by answering telephone and email communications in a timely manner.
• Process applications for prospective residents and follow up to maintain consistent communication.
• Prepare lease contracts and other required documents.
• Coordinate residents moving in and out of the community, ensuring proper documentation and communication.
• Listen to resident complaints and help develop solutions for them.
• Perform additional duties as assigned by the manager.

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• On-the-job training
• Parental leave
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: No Education Listed