Leasing Consultant/Management Assistant

First Realty Management Corp • Brockton, MA

113d

About The Position

A full-time position is available for a Leasing/Management Assistant reporting to the Property Manager in Brockton. This individual will be the first point of contact for all site management staff and residents. The ideal candidate will have excellent customer service, communication, and marketing skills.

Requirements

• Excellent resident relations, customer service, and telephone skills.
• General Office Skills.
• Good communication skills, both verbal and written.
• Strong organizational skills and attention to detail.

Nice To Haves

• Ability to work on simultaneous tasks calmly and effectively.
• Interest and ability to interact with other people effectively.
• Interest and ability to learn.

Responsibilities

• Provides superior customer service to residents by assisting them with site services such as parking assignments and parking issues.
• Assisting with move-ins, getting keys, and prepping other materials needed.
• Responsibilities include telephone reception, initiating work orders, filing, correspondence, etc.
• Assist in the coordination of rental activities and address residents' general concerns.
• Answering telephones, directing incoming calls appropriately, taking messages, and assisting callers whenever possible.
• Greeting and assisting all visitors to the management office.
• Taking maintenance service requests and following up with maintenance staff to ensure completion when necessary.
• Taking resident complaints and handling matters according to guidelines established by a property manager.
• Maintaining resident files, lists, and other resident-related data.
• Collecting and processing rent checks and preparing rent receivables reports.
• Preparing memos, letters, reports, and other documents.
• Completing guest cards.
• Scheduling various services and inspections relating to buildings and apartments; Coordinating and communicating with residents when applicable.
• Ordering office supplies, maintaining postage machines, and arranging office equipment repairs.
• Working with other staff members to ensure the management office maintains a professional appearance and environment.
• Assuming additional responsibilities and assisting co-workers when necessary.
• Assists with the processing of rental applications.
• Helps to facilitate resident activities and parties.
• Other duties as assigned.

Benefits

• Sign-on bonus.
• Paid Vacation, Holidays, PTO/Personal leave.
• 401(k) plan.
• Health, Vision, and Dental Insurance.
• Life Insurance, Short- & Long-Term Disability.
• Flex spending accounts & Transportation expense accounts.
• Opportunity for professional growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees