Leasing Consultant II (Mill Valley Estates)

WinnCompanies•Amherst, MA

9d•$18 - $23

About The Position

WinnCompanies is looking for a Leasing Consultant II to join our team at Mill Valley Estates, a 148-unit market and affordable housing community located in Amherst, MA. In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, and lease renewals. You will also provide outstanding service to customers, residents, and clients, while always maintaining budgeted occupancy at the highest attainable rents. Please note that the pay range for this position is $18.35 to $23.26 per hour, depending on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:30 AM to 5:00 PM. Some Saturdays will be required.

Requirements

High school diploma or GED equivalent.
1 year of relevant work experience.
1 year of customer service experience.
Direct experience with leasing.
Strong written and verbal communication skills.
Excellent customer service skills.
Superb attention to detail.
Ability to multi-task and work in a fast-paced environment.
Ability to work with a diverse group of people and personalities.

Nice To Haves

Associate’s degree in marketing or business-related field.
1 year of sales or leasing experience.
CALP certification.
Experience with Yardi or RealPage property management software.
Experience in property management, sales, or retail.

Responsibilities

Interact with prospective and current residents to achieve maximum occupancy.
Generate and manage traffic, property tours, leasing apartments, qualifying prospects, following up on prospect leads, preparing lease documentation, completing move-in paperwork and procedures, maintaining applicable databases, and ensure tour route, amenity areas and show units are to company standard.
Deliver customer service that exceeds expectations for new and current residents.
Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable.
Review, prioritize and distribute resident service requests as required. May assist with the planning and facilitation of property events.
May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
Maintain relationships with area businesses, employers, and real estate brokers to generate new business as well as remain current with local events and hiring trends that may have an impact on the property.
Maintain knowledge and understanding of current and submarkets; to include competitors and customers demographics.
Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.
Provide guidance, support, and/or training to other staff members as applicable.
Provide support and assistance to the Leasing Manager as applicable.

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families