Leasing Community Intern

Cardinal Group Companies • Ann Arbor, MI

2d

About The Position

Come and support your community while diving head-first into the fast-paced
Multifamily industry! We are seeking a Leasing Community Intern (LCI) who
doubles as a digital storyteller. As an LCI, you are the face of the
community—both in person and online. You will balance high-quality customer
service and administrative precision with the creative spark needed to manage
our social media presence.

Your goal? 100% occupancy through stellar resident retention, creative digital
marketing, and "closing the deal" with future residents.

Requirements

• Education: Currently enrolled in an accredited college/university (min. 6 credit hours) with at least one year of studies completed.
• Academic Standing: Must maintain a minimum 2.5 cumulative GPA.
• Residency: Must be a current or future leaseholder of the community and live on a designated floor as assigned.
• Skills: Natural on camera with a knack for social media trends (Instagram, TikTok, Canva).
• Adaptive, outgoing, and hardworking.
• Valid driver’s license.
• Physical: Ability to lift up to 40 lbs and navigate all areas of the property (indoor/outdoor) in various weather conditions.

Nice To Haves

• Social Media Management or Content Creation
• Reception or Administrative Assistance
• Leasing or Real Estate Sales
• Customer Service/Hospitality

Responsibilities

• Content Creation: Shoot, edit, and post high-energy Reels, TikToks, and Stories showcasing the #CardinalCulture, apartment tours, and neighborhood gems.
• Engagement: Manage the community’s social inbox, responding to DMs and comments to convert followers into tours.
• Event Promotion: Take the lead on planning community events and ensuring they are "Instagrammable" and well-documented.
• Sales & Outreach: Warmly greet prospective clients, answer leasing calls, and conduct professional tours of our community and apartment homes.
• Closing: Utilize feature/benefit selling to close sales and follow up with leads consistently.
• Certification: Participate in and pass "Cardinal Way of Leasing" (CWoL) training and third-party leasing shops.
• Administrative Excellence: Handle front desk duties, complete lease applications, and maintain accurate file documentation in accordance with company policy.
• Community Care: Maintain tour path cleanliness for a perfect first impression; assist with "on-call" responsibilities (nightly rounds, lock-outs, etc.).
• Service: Go above and beyond to ensure current residents are satisfied and feel at home.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed