Leasing Assistant: Brand New Community

ACC MANAGEMENT GROUP, INC. • Madison, WI

12d • Onsite

About The Position

We’re Hiring! Leasing Assistant Wanted at a Brand-New Apartment Community! Location: Madison, WI Position: Leasing Assistant Schedule: Full-Time Be Part of Something New. Be Part of Something Big. Are you passionate about real estate, people, and creating unforgettable first impressions? Do you thrive in a fast-paced, customer-focused environment? This is your opportunity to be part of the team for Rise Apartments, a brand new apartment community. We’re looking for a Leasing Assistant who’s energetic, organized, and ready to help us open our doors in style. What You'll Do: Welcome prospective residents and provide exceptional tours of our stunning new property Assist with leasing applications, screening, and move-in coordination Build strong relationships with residents, helping create a vibrant community Maintain accurate records and ensure the leasing process is seamless from start to finish Work closely with the leasing team and property manager to hit occupancy goals and more Support marketing efforts, and bring creative energy to the community Who You Are: A people person with excellent communication and organizational skills Previous leasing, sales, or customer service experience is a huge plus Tech-savvy and comfortable using leasing/property management software Driven, detail-oriented, and always ready to go the extra mile Able to work a flexible schedule including some weekends Why Join Us? Growth potential – we believe in promoting from within Competitive pay + leasing bonuses Employee perks, training programs, and a team culture that actually feels like a team Your new career starts here.

Requirements

• High School diploma or equivalent required.
• Previous customer service experience required.
• Knowledge and experience in office or clerical setting.
• Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel).
• Maintain valid driver's license with acceptable driving record.
• Flexibility with working hours and availability for later hours or Saturdays as needed.
• Ability to prioritize and possess efficient time management skills.
• Demonstrates excellent verbal and written communication skills.
• Goal-oriented and team player.
• Ability to work independently under tight deadlines.
• Exhibits a high degree of professionalism and respect through appearance and interactions with others.
• Ability to lift to but not limited to 25 pounds unassisted and as needed.

Nice To Haves

• Previous leasing, sales, or customer service experience is a huge plus
• Leasing or property management experience is a plus.
• Tech-savvy and comfortable using leasing/property management software

Responsibilities

• Ensure complexes and vacancies are ready for showings and move-in dates.
• Effectively communicate property features and amenities to all prospects.
• Answer questions to all prospects and potential applicants in a timely manner.
• Respond and follow up to all interested applicants that apply on their eligibility status.
• Conduct showings of vacant units to all interested prospects.
• Market all properties to promote, sell, and attract the company to potential prospects.
• Utilize all current marketing tools and trends and ensure they are up to date and in compliance.
• Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints.
• Have all interested prospects fill out and complete the application.
• Work with the Community Manager on processing all applications for eligibility status.
• Address resident concerns and all maintenance requests in a timely manner.
• Coordinate and process all lease paperwork for all move in and move outs.
• Maintain strong resident relations while continuing to enact company and community policies.
• Assist Community Manager in resident relations.
• Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
• Record and document all resident correspondence as appropriate.
• Report and document all accident and emergency situations to the Community Manager in a timely manner.
• Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law.
• Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation.
• Understand, maintain, and stay up to date on assigned property(s) description and classification.
• Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures.

Benefits

• Growth potential – we believe in promoting from within
• Competitive pay + leasing bonuses
• Employee perks, training programs, and a team culture that actually feels like a team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees