Leasing and Experience Manager (Hearth)
About The Position
OUR PURPOSE We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together. YOUR ROLE AND IMPACT Some companies call them “Assistant Property Managers” or "Assistant Business Managers", but at Prometheus our Leasing & Experience Managers do so much more. As a Leasing & Experience Manager, your role is a constant blend of: Neighbor Relations - If you love helping people, building relationships, planning events, and providing five-star quality customer service than this position is for you. You will present a professional approach to remedy any Neighbor concerns and follow-up as necessary to ensure the Ultimate Neighbor Experience. Leasing Activities - You're already a leasing All-Star and in this position, you will assist other Neighbor Ambassadors with closing. Additionally, you will help create strategic sales and marketing programs to maximize rental activity, developing an intimate knowledge of market conditions. Daily Operations - You will take a proactive role in the preparation and maintenance of Neighbor profiles. You'll assist with pricing, concessions, occupancy reporting, and collections. Supervisory Responsibilities - You will supervise the leasing team, provide general training & development, and set goals & celebrate milestones. We love to have fun while we work and celebrate each other! HERE'S MORE OF THE NITTY-GRITTY: Working Weekends - Our Neighborhoods are busiest on the weekends, so that's when we need you there. Your schedule will include regular days off that fall between Monday through Friday. Of course, we still want you to take vacation time, including weekends, and come back refreshed and relaxed. We offer great vacation perks, including your birthday! Your Experience - Prometheans come from all walks of life and from all over the globe. We’re also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should bring a passion for working in a customer service, sales and marketing environment, and have at least two years' experience in a leasing position. Your Education - A Bachelor’s degree is preferred and a high school diploma or general education degree (GED) is required.
Requirements
- Passion for working in a customer service, sales and marketing environment
- At least two years' experience in a leasing position
- High school diploma or general education degree (GED) is required
Nice To Haves
- Bachelor’s degree
Responsibilities
- Neighbor Relations - helping people, building relationships, planning events, and providing five-star quality customer service
- Present a professional approach to remedy any Neighbor concerns and follow-up as necessary to ensure the Ultimate Neighbor Experience
- Leasing Activities - assist other Neighbor Ambassadors with closing
- Help create strategic sales and marketing programs to maximize rental activity, developing an intimate knowledge of market conditions
- Daily Operations - take a proactive role in the preparation and maintenance of Neighbor profiles
- Assist with pricing, concessions, occupancy reporting, and collections
- Supervise the leasing team, provide general training & development, and set goals & celebrate milestones
Benefits
- Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
- Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
- Behavioral Health Program Accessible 24/7
- Tax-Free Flexible Spending Accounts
- 401(K) Retirement Plan with Employer Matching
- Recognition & Rewards Program (Torch)
- Vacation: 10 days per year with accrual increasing over time
- Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
- Sick Leave: 9 days per year
- 12 paid holidays, including your birthday!
- Paid Volunteer Time
- Tenure-based Housing Discounts
- Educational Assistance, Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
