Lease Up Specialist - Hillcrest Green

Elmington Property Management•Oklahoma City, OK

About The Position

POSITION SUMMARY: At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners! Elmington Property Management Purpose and Core Values: The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service. Our Core Values: Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’ By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity. Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company. Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency. EPM's Community Directors are essential to the property's overall success leading the day to day operations while ensuring our residents' satisfaction. Our next Community Director will ensure efficient operations by overseeing the property staff, managing vendor relations, ensuring timely property maintenance, providing financial reporting, and overseeing the leasing and financial goals and performance of your community. The Elmington Experience We're creating a different kind of company at EPM. We promise we will never be ordinary, which we hope you can see by this job description. At EPM, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then EPM could very well be the last company you ever work for. Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Requirements

Exceptional verbal and written communication skills to effectively liaise with team members, leadership, and residents.
Outstanding organizational skills with the ability to manage multiple priorities, tasks, and deadlines efficiently.
Serve as the positive energy and brand ambassador of the community.
Act as the primary point of communication for prospects, residents, vendors, and the market.
Maintain a positive, engaging, and magnetic personality.
Continuously seek opportunities to improve traffic, leasing performance, and overall income.
Think creatively and go beyond traditional approaches by conceptualizing innovative ideas to improve the business.
Work with passion and take pride in your work, maintaining a positive attitude even in challenging situations.
Demonstrate effective listening skills and provide thoughtful, solution-oriented support.
Bring high energy, enjoy challenges, and consistently set and achieve new goals.
Actively promote the community, the team, and residents.
Successfully execute Elmington’s non-negotiables for property performance.
Demonstrate a passion for excellence and a commitment to providing exemplary customer service.

Nice To Haves

Prefer at least 2 years’ experience in property management.

Responsibilities

Demonstrate professional verbal and written communication skills.
Perform administrative and organizational tasks with accuracy and efficiency.
Present and maintain a professional image at all times.
Deliver high-quality customer service to residents, prospects, and stakeholders.
Operate computers and other technological devices to access email, internet-based business marketing tools, and company-utilized software.
Prepare, locate, and compile information and documents as needed.
Physically inspect the property in its entirety to ensure standards are met.
Respond to issues outside of normal work hours when required.
Accurately report all time worked by clocking in before beginning work and clocking out only when work is completed.
Follow all company policies and procedures.
Perform all other duties as assigned.