Lease Credit Manager

First Investors Financial Services • Phoenix, AZ

239d

About The Position

The Lease Credit Manager is responsible for managing a team of Lease Credit Analysts, overseeing daily operations to ensure optimal performance and success. The manager monitors and reviews the lease portfolio and ensures Lease Credit Analysts make sound credit decisions while providing excellent customer service with our dealership partners.

Requirements

• Minimum 4 years' auto finance industry experience.
• Minimum 3 years' experience as a Sr. Credit Analyst or similar position.
• High school diploma and/or GED.
• In-depth knowledge of auto underwriting, lease terminology, and leasing processes.
• Strong organizational and time management skills to prioritize workload and meet deadlines.
• Leadership qualities with the ability to motivate and inspire team members to achieve goals.
• Strong problem-solving skills with the ability to analyze complex situations and make sound decisions beyond the scope of written policies or standard guidelines.
• Proficient in using originations software and Microsoft Office Suite of products.
• Ability to perform and understand mathematical calculations and financial ratios.
• Excellent written and oral communication and interpersonal skills.
• Ability to multitask and prioritize effectively.

Nice To Haves

• Experience: Captive and/or lease auto underwriting experience.
• Skills: Demonstrated knowledge and experience working with leasing products. Proven experience in coaching, managing, and supervising a team of direct reports in a managerial or assistant managerial capacity.
• Education: Associate or Bachelor's degree.

Responsibilities

• Supervise and guide Lease Credit Analysts, providing feedback, training, and support to ensure individual and team success.
• Oversee work queues, prioritize tasks, and ensure service levels and turnaround times are met.
• Review and assess credit reports and data to determine risk in extending credit, applying company policies and regulatory requirements, negotiating and communicating review outcomes through various channels where appropriate.
• Apply credit decisions in accordance with company policy, credit authority, risk appetite, and governing regulations (e.g., FCRA, ECOA, Reg M).
• Work with Lease Credit Analysts, Dealer Relationship Managers, and the Funding Department to provide ongoing training and ensure exceptional service to dealers.
• Address and resolve escalated inquiries, verifications, negotiations and issues related to lease credit & funding programs from team members, clients, and stakeholders, communicating outcomes via appropriate channels, such as email or phone.
• Foster strong business relationships between Lease Credit, Sales and Dealers in assigned regions to achieve key business objectives.
• Maintain confidentiality when accessing personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
• Perform other ad-hoc tasks and duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED