Learning Technology Specialist

Foxconn-PCE Technology•Houston, TX

About The Position

The Learning Technology Specialist plays a critical role in supporting Foxconn's talent pipeline by ensuring our learning system(s) enable teammate growth, engagement, and performance. This role serves as the primary administrator across the US Region for the Cornerstone Learning Management System (U LEARN) and works in close partnership with Cornerstone functionality to support development, performance, and career growth across the organization. The individual in this role brings strong Cornerstone Learning administration and reporting expertise, along with the ability to collaborate closely across organization to ensure learning, development, and talent processes are connected and effective. This role blends system administration, content management, and knowledge management to deliver scalable, high quality learning experiences. The role also provides training, guidance, and system support to stakeholders, while partnering cross functionally to continuously improve learning technology, integrations, and processes.

Requirements

Bachelor’s degree in Instructional Technology, Education, Computer Science, Business Administration or related field and 5+ years of related experience, or equivalent combination of education and experience
5+ years of experience administering Cornerstone Learning required
5+ years of experience with LMS administration, reporting, and learning data analytics required
5+ years of instructional design experience with eLearning tools (e.g., Articulate 360)

Nice To Haves

Strong analytical skills with experience using survey tools, dashboards, and reporting platforms
Familiarity with learning technologies and third-party content integrations
Proficiency in Microsoft 365 applications, including Copilot
Strong program and project management skills, including organization, detail orientation, and the ability to keep multiple tasks and initiatives on track
Deep knowledge of instructional theories, including adult learning, on-the-job learning, and knowledge management principles for both virtual and classroom environments
Demonstrated ability to manage competing priorities and deadlines in a fast- paced environment
Excellent analytical and problem-solving skills
Strong communication, collaboration, and stakeholder management capabilities
Ability to work independently with sound judgment and proactive follow-through
Strong commitment to internal customer service and responsive support
Curiosity and continuous learning mindset; stays current on industry trends and emerging technologies and recommends tools to enhance learning effectiveness and efficiency
Demonstrated ability to connect learning solutions to broader talent strategies, ensuring programs build capability, support growth, improve teammate engagement & performance

Responsibilities

Act as primary owner & administrator the Cornerstone LMS, including user management, course uploads, and system configuration
Monitor system performance and troubleshoot issues to ensure minimal downtime
Designs, develops, and edits online courseware using authoring software (Articulate, Captivate, and SCORM)
Introduces different elements (text, audio, video, graphics, and animation) into new & current learning and training programs
Regularly update and maintain the LMS to ensure it is running the latest versions and patches
Plan, prioritize, and implement new LMS functionalities and enhancements
Manage learning content, including course uploads, blended learning programs, and curriculum development
Create, implement, and improve utilization of Cornerstone to support orientation and ongoing learning
Consult with stakeholders to design learning solutions, playlists, and workflows aligned with business needs.
Provide other LMS administrators and learners support troubleshooting system- related inquiries
Ensure accuracy and integrity of courses and data; audit and maintain a clean, organized course catalog
Partner with LMS vendors to stay current on releases, updates, integrations, and external content solutions
Maintain and expand third-party integrations
Collaborate with internal and vendor partners to identify, test, and implement AI tools that enhance learning workflows and user experience
Create and maintain reports to monitor catalog activity, course usage, and user data
Measures effectiveness of training & learning solutions; makes recommendation based on the findings
Develop and maintain dashboards and analytics that track training metrics, KPIs, and learner feedback
Analyze survey data, learning trends, and system insights to inform strategy and stakeholder decision-making
Establish workflows and governance for LMS administrative processes
Use LMS reporting and analytics to generate actionable insights and recommendations
Partner with stakeholders to track course compliance and provide regular udpates
Serves as contributing member on project/work teams and facilitates training/ learning courses as needed
Deliver complex analyses of Cornerstone data
Identify key trends and contribute to the creation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.
Develop and maintain standard operating procedures (SOPs) and policies to support effective system use
Provide process improvements and training to strengthen manager self-service capabilities (e.g., dashboards, learner records, reporting)
Design and deliver end-user training on learning systems
Research and recommend emerging AI tools related to learning, mentoring, or digital experience
Other duties as assigned