Learning Technology Lead (Workday)

SPS Commerce

4d•Hybrid

About The Position

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: The Learning Technology Lead serves as the functional owner and product lead for the organization’s learning technology ecosystem. This role is responsible for executing the design, configuration, and ongoing optimization of learning platforms, with a primary focus on Workday Learning and its integration with adjacent learning tools. This role partners closely with Learning & Talent Development, HR Technology, and IT to translate learning strategy into scalable, well-governed system solutions that support employee development and business outcomes. As we explore emerging technologies, you’ll help evaluate and responsibly introduce AI-powered solutions, including assistants and lightweight agents that enhance in-the-flow-of-work learning and performance support. This role is a blend of system management, system orchestration, and vendor partnership with the goal of enabling high-impact learning through thoughtful infrastructure and innovation.

Requirements

5+ years of experience supporting learning technologies or HR systems
Hands-on experience with Workday Learning or comparable LMS platforms (Workday experience strongly preferred)
Understanding of learning ecosystems and how multiple platforms integrate and complement one another
Experience translating business needs into system configuration and functional design
Working knowledge of HR data, reporting, and analytics concepts

Nice To Haves

Experience supporting a Workday implementation or post-go-live optimization
Experience with additional Workday modules, such as Talent & Performance
Familiarity with Degreed or learning experience platforms (LXPs)
Experience supporting enterprise change and release cycles
Comfort working in matrixed HR / IT environments

Responsibilities

Learning Technology Ownership Serve as the primary functional owner for Workday Learning, including configuration, testing, releases, and ongoing optimization
Support the transition from Cornerstone to Workday Learning, including data migration, change impacts, and decommissioning planning
Own and manage the broader learning and content technology ecosystem (e.g., Degreed, Training Orchestra, Donut, Ethena), ensuring tools work together cohesively
Advocate for business needs in vendor interactions to influence product development to meet evolving needs
Evaluate third-party content effectiveness and maintain content catalog hygiene in alignment with strategic goals
Act as the primary point of contact for learning technology-related enhancements, issues, and roadmap planning in partnership with the Workday Technical Product Owner
Execution & Delivery Lead system implementation, upgrade, and sunsetting efforts with a clear plan and stakeholder alignment
Translate learning and development requirements into system designs, configurations, and implementation plans. Balancing short-term delivery needs with long-term platform sustainability
Lead user acceptance testing (UAT), release validation, and change readiness activities for learning technologies
Partner with IT on integrations, security, and system health while retaining functional accountability
Support rollout communications, adoption strategies, and change management in collaboration with internal enablement teams
Reporting & Insights Develop and maintain learning-related reports and dashboards (e.g., completion, adoption, engagement, effectiveness)
Ensure accurate tracking and reporting of compliance and learning activity
Partner with the Reporting Lead to ensure learning data aligns with enterprise reporting standards and analytics strategy
Support data-informed decision-making for L&D leaders and stakeholders
Partnership & Governance Facilitate cross-functional governance forums to guide learning technology decisions and ensure alignment across decentralized learning teams
Collaborate with L&D leaders to provide input on learning technology direction while owning execution
Participate in HR Technology release management and change governance processes
Manage learning technology vendors from a functional and roadmap perspective