Learning System Administrator

Farmers Insurance Careers•East Grand Rapids, MI

1d•Hybrid

About The Position

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together! Workplace: Hybrid ( #LI-Hybrid ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.Job SummaryThe Learning System Administrator operates, analyzes and evaluates existing University computerized and manual learning systems. Responsible to improve effectiveness and efficiency in using the learning systems; researches and develops techniques for converting manual operations to a computerized system; and researches areas within the University operations where problems in methods, practices and procedures exist in order to recommend and develop more efficient manual or computerized systems. Partners with other areas in designing and delivering learning improvement solutions.

Requirements

Minimum of three to five years business experience including experience in a resource or project management capacity. The same time-on-job requirement is preferred for internal candidates.
Proficiency in MS Office products; Sharepoint and LMS.
Assertive conflict-resolution and problem solving skills
Demonstrated scheduling and organizational skills
Effective written and verbal communication skills
PC Literacy
High school diploma or equivalent required.
Bachelor’s degree preferred.

Nice To Haves

Power BI, Quickbase, and/or other reporting dashboards
Cornerstone On Demand LMS experience 3-5 years

Responsibilities

System Management:
Executes on a plan; schedules and administers learning and development system activities in concert with other stakeholders, using company approved tools.
Act as point of contact for system usage and conflict resolution.
Analyzes and evaluates existing systems and procedures; recommending methods of improvement.
Completes quality control audits and implements any corrective action.
Communicates and supports resolution of any system issues; notifies necessary personnel when system fails are identified.
Accountable for accuracy of all learning system data entry activities.
Trains other users as required
Continuous Improvement:
Identifies any continuous improvement opportunities in learning systems
Executes any continuous improvement plans
Communicates issues that affect other groups within the University so a comprehensive change plan can be developed.
Organizational Success:
Alert University leadership of any system issues that affect learners and internal staff, providing alternative solutions for remedy.
Provide data and information to other groups as necessary.
Participates in weekly team meetings
Assist department head with monitoring and controlling of departmental expenses.
Performs other duties as assigned.

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location.
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance
For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer