Learning Specialist

Drury Hotels • St. Louis, MO

1d • Onsite

About The Position

This position is based in St. Louis. Property Location: 13075 Manchester Rd - St. Louis, Missouri 63131 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Incentives - Quarterly bonuses (we succeed together!) based on hotel results Summary: Creates, publishes and facilitates effective learning programs, classes and activities for team members throughout the Company in both a virtual and classroom setting. This person also serves as a mentor to new team members throughout the organization.

Requirements

• Bachelor's degree (B. A.) from four-year college or university; experience in a learning department or hotel operations is preferred; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from internal customers throughout all levels of the organization.
• Ability to calculate figures and amounts such as discounts, proportions, percentages – basic business math skills.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should have knowledge of internet software; spreadsheet software, word processing software, and presentation software.
• Ability to speak English clearly.
• Must be able to travel up to 50% of the time.

Nice To Haves

• experience in a learning department or hotel operations is preferred
• Microsoft Office 365 and knowledge of elearning authoring tools such as Articulate 360 is a plus.
• Ability to speak Spanish a plus.

Responsibilities

• Participates in needs analysis studies to determine learning and development needs within the organization.
• Confers with various stakeholders to gain knowledge of specific work situations requiring team members to better understand changes in policies, procedures, regulations, and technologies.
• Formulates teaching outline and determines instructional methods appropriate for the audience, such as individual training, group instruction, lectures, demonstrations, conferences, meetings, workshops, and elearning.
• Selects, designs and creates job aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, elearning, and reference works.
• Selects, designs and creates testing and evaluation procedures to be used at completion of training.
• Facilitates training sessions both in person and in virtual settings covering specified areas such as new team member orientation, on-the-job training, use of computers and software, customer service, sales techniques, safety practices, refresher training, promotional development, leadership development, and job specific skills training for all levels of the organization.
• Evaluates trainees to measure progress and to evaluate effectiveness of training.
• Reports on progress of team members under guidance during training periods.
• Revises design of learning and development curriculum and methods to improve effectiveness and recommends additional resources.
• Assists the department by performing additional duties and projects as assigned.

Benefits

• Flexible scheduling, paid time off, hotel discounts and free room nights
• Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Company-matched 401(k)
• Quarterly bonuses (we succeed together!) based on hotel results

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees