Learning Specialist II

ADPWest Valley City, UT
2h

About The Position

In this role, you will be responsible for delivering instructor-led classroom (physical and virtual) training on the technical features and functional aspects of NAS products to enable the effective use of systems, tools, and processes to provide associates with the knowledge and skills needed to effectively perform their jobs. The Learning Specialist may also conduct new hire orientation/organizational overview sessions as required. The Learning Specialist will also provide input to the instructional design team for enhancements, updates, etc. to existing training curriculum and may participate in the instructional development process by testing/editing training materials and by providing feedback regarding class flow, hands-on exercises, and knowledge checks. Focus on delivery of business unit tool training and process training No two days are the same. You will do everything from creating design documents, developing compelling content, testing and deploying content, establishing training plans, overseeing translations, measuring results, and more. You will do this all to the highest standards with an eye on appealing to multi-generational talent and the modern learner and by partnering across the learning organization to apply innovative techniques in instructional design. To thrive in the role, you have entry-level experience in the learning & development field. You have developed training content in various modalities (i.e., eLearning, instructor-led, blended, job aids) and/or have facilitation experience, and can manage simultaneous projects with deadlines. The work you do will help our businesses support our clients who employ one to millions of employees.

Requirements

  • You will need entry-level experience in instructional design, adult learning theory, and/or technical writing.

Nice To Haves

  • An Instructional Design certification
  • Experience using eLearning tools such as Zenarate, TechSmith SnagIt, Guidde, and Canva. Technical aptitude to quickly learn new development tools

Responsibilities

  • Innovation: You are curious and creative and seek opportunities to learn and apply innovative design thinking to design training.
  • Flexibility and Agility: You adapt to changing business requirements, projects, and resources and use agile approaches to meeting business needs.
  • Design: You'll design solutions that engage our learners and enable them to effectively apply their learning.
  • Development: You can develop solutions across a broad set of learning modalities and tools without creating redundant solutions and ensure that continuous learning and performance support concepts are applied.
  • Learning Outcomes: You measure your outcomes and ensure your learning solutions result in the intended business impact.
  • Continuous Learner: You have a focus on personal development to continue to grow your skills and knowledge of instructional design.

Benefits

  • Collaborate. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
  • Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
  • Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
  • Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
  • Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
  • Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
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