About the position
SweetRush has an exciting opportunity for a talented professional to join our Client Solutions team! SweetRush is a consulting, design, and staffing firm specializing in HR-related services that help foster life-centered businesses and organizations. Our work includes designing unique learning experiences using agency-level graphics and leading-edge technology; creating high-performing cultures, leaders, and teams; and helping our clients grow their learning teams with qualified professionals. Many of our clients are household names with large international operations, while others are small nonprofits whose work we value as essential to the world. We try to balance the work we do for profit with the work we do to spread good things in the world. SweetRush is a leader in the field of learning and development, making use of emerging technologies (like VR and AR), games, storytelling, chatbots, interactive virtual and in-person experiences, and so on, all while grounding our work in vibrant and impactful human-centered design. The many awards we win every year reflect the care we put into our craft and our collaborations with clients. We’ve been grateful to have won awards with Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others. We are a completely virtual, tight-knit, talented community that spans the globe, a culture-forward team that values diversity, respect, and caring. Our folks tend to stick around, as do our clients. We like to think we stand apart from competitors for the uniqueness and innovation of everything we create—and for who we are. And we’re committed to hiring talent that’s as creative, innovative, and caring as everyone on our team. This is where you come in… The Learning Solution Architect (LSA) is a key member of the Client Solutions team, the team within SweetRush tasked with designing brilliant solutions for our client’s challenges and converting client inquiries to closed business. SAs partner with the client and internal stakeholders to co-create a learning solution, budget, and project plan that addresses the client’s goals, challenges, and constraints. This individual embodies the SweetRush culture and serves as a key partner to SweetRush clients throughout their experience.
Responsibilities
- Apply instructional design expertise and SweetRush capabilities to develop solutions for clients' training challenges.
- Lead scoping meetings with clients to understand their needs and propose effective solutions.
- Lead internal discussions to define solutions with input from the internal team.
- Embody and represent SweetRush’s values of partnership, fairness, creativity, and customer service.
- Captivate audiences with a dynamic and upbeat presentation style.
- Provide real-time recommendations, foster discussions, and build trust.
- Tailor presentations to resonate with diverse audiences.
- Effectively convey complex concepts with simplicity.
- Estimate work effort using SweetRush-developed tools and collaborate with functional experts.
- Co-design solutions with instructional design, creative design, and engineering experts.
- Write comprehensive proposals aligning with SweetRush’s unique value proposition.
- Lead capabilities presentations and craft compelling responses to Requests for Proposals (RFPs).
- Consult on resource assignments based on project and client needs.
- Onboard project managers, instructional designers, creative directors, and technical leads.
- Attend initial client meetings to ensure a smooth transition from scoping to project kick-off.
- Engage SweetRush team leaders in decision-making processes related to pricing and negotiations.
- Participate in internal business development meetings and maintain CRM accuracy.
- Delegate tasks to the solution enablement and solution design teams within the Client Solutions team.
- Determine next steps and deadlines, ensuring timely execution by the team.
- Collaborate with business development professionals and project managers to manage accounts.
- Identify and qualify sales opportunities with existing clients, maintaining strong relationships.
- Develop strategies for client engagement and pursue re-engagement opportunities.
- Meet with key decision-makers and establish networks within existing client organizations.
Requirements
- 7+ years of experience in the training/learning field with a focus on blended learning solutions.
- 5+ years of experience in a consulting environment and client-facing roles.
- Experience or orientation towards business development.
- Ability to travel to visit clients sites and industry events: typically 15-20%.
Benefits
- $110,000 salary plus benefits.
