Learning Operations Manager
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About The Position
The Manager, Learning Operations is responsible for leading a team that provides superior service delivery through the centralization of workflows across departmental functions. Focuses on optimal operational effectiveness and strives for continuous improvement and best-in-class customer service. Collaborates with internal team members, vendors, and organizational leaders to provide operations management and oversight of all leadership and talent development programming. Leads the team in design and implementation efforts for processes, tools and resources, to drive and deliver high level customer satisfaction, and ensures consistency in service management and delivery processes.
