Learning Manager

Hertz•Atlanta, GA

11d•$90,000

About The Position

A Day in the Life: As the Learning Manager , you will lead the strategy, execution, and continuous improvement of all field-based learning delivery processes supporting Hertz programs. You will manage and develop a team of Field Trainers, ensuring high-impact training experiences that drive business results, employee engagement, and operational excellence. Company car provided for work and personal use. The salary range begins at $90,000. What You’ll Do: Own the end-to-end strategy for field training delivery, including resource planning, team management, measuring impact, and driving operational excellence. Oversee complex training initiatives, managing timelines and resources to ensure programs are delivered on schedule and within scope. Work cross-functionally with business units, site leaders, and internal stakeholders to align training with operational needs and drive business results. Design and enhance operational processes, playbooks, and best practices to support scalable, high-impact training delivery across all locations. Champion a culture of continuous improvement by using data analytics and feedback to refine training programs, enhance facilitation techniques, and optimize team performance. Utilize effective presentation and facilitation skills, including creative training techniques and adult/accelerated learning methods, to deliver impactful training through live and virtual classroom modalities. Implement and uphold training standard operating procedures, maintaining consistency and compliance across all learning activities. Provide day-to-day functional supervision, coaching, and developmental feedback to the training team, fostering growth and high performance. Utilize digital platforms and technology, including Microsoft O365, Tableau and learning management systems, to organize, track, and manage training activities, streamline collaboration, and drive operational efficiency across the team. Drive a culture of innovation and continuous learning by rapidly testing new ideas, leveraging feedback to refine approaches, and scaling successful initiatives; lead not only a team but foster an organization-wide learning mindset. Maintain accurate measurement and reporting of all assigned training metrics Develop strategies to ensure that training staff have adequate tools, techniques and methods to deploy best in class training Drive data analytics to link training facilitation and curriculum effectiveness to performance and operational processes

Requirements

3+ years’ experience in Learning & Development and/or Field Operations, field operational experience preferred
Advanced proficiency with digital platforms and learning technologies, including Microsoft O365, learning management systems, and virtual engagement tools.
Strong analytical skills and a data-driven approach to measuring impact, interpreting results, and implementing improvements.
Skilled in delivering engaging presentations and facilitating interactive training, utilizing creative techniques and learning principles.
Experience in organizational and project management, with a proven ability to oversee multiple initiatives, timelines, and resources.
Track record of driving continuous improvement in programs, execution, and team performance.
Ability to work a flexible schedule; travel required
Ability to collaborate with internal and external stakeholders across multiple functions and locations
Ability to influence
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
Ability to drive process and organizational change.
Ability to motivate teams and keep a positive attitude in a fast-paced environment.
Ability to work under minimal supervision with a goal-oriented mindset.
Ability to see the big picture and leverage critical thinking and decision-making skills.
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability.

Responsibilities

Own the end-to-end strategy for field training delivery, including resource planning, team management, measuring impact, and driving operational excellence.
Oversee complex training initiatives, managing timelines and resources to ensure programs are delivered on schedule and within scope.
Work cross-functionally with business units, site leaders, and internal stakeholders to align training with operational needs and drive business results.
Design and enhance operational processes, playbooks, and best practices to support scalable, high-impact training delivery across all locations.
Champion a culture of continuous improvement by using data analytics and feedback to refine training programs, enhance facilitation techniques, and optimize team performance.
Utilize effective presentation and facilitation skills, including creative training techniques and adult/accelerated learning methods, to deliver impactful training through live and virtual classroom modalities.
Implement and uphold training standard operating procedures, maintaining consistency and compliance across all learning activities.
Provide day-to-day functional supervision, coaching, and developmental feedback to the training team, fostering growth and high performance.
Utilize digital platforms and technology, including Microsoft O365, Tableau and learning management systems, to organize, track, and manage training activities, streamline collaboration, and drive operational efficiency across the team.
Drive a culture of innovation and continuous learning by rapidly testing new ideas, leveraging feedback to refine approaches, and scaling successful initiatives; lead not only a team but foster an organization-wide learning mindset.
Maintain accurate measurement and reporting of all assigned training metrics
Develop strategies to ensure that training staff have adequate tools, techniques and methods to deploy best in class training
Drive data analytics to link training facilitation and curriculum effectiveness to performance and operational processes