Learning Manager, Leadership Enablement (Hybrid)

Capital One • McLean, VA

199d • $115,200 - $144,600 • Hybrid

About The Position

The Learning Manager, Leadership Enablement will be responsible for a horizontal leadership development and measurement strategy across Customer Channels, through building, maintaining and enhancing programs to create a Channels Leader Learning ecosystem. In this Individual Contributor role, you will work closely with our Leadership Enablement program leads, Instructional Design teams, Enterprise Learning, Human Resources Business Partners and other key stakeholders to ensure our leaders are empowered with the skills, tools and support they need to inspire their teams and lead them into the future.

Requirements

• High School Diploma, GED, or equivalent certification.
• At least 2 years of strategy development experience in leadership development or communications.
• At least 2 years of experience in instructional design or instructional development.
• At least 2 years of experience in instructional design methodology (such as ADDIE or SAM).
• At least 2 years of experience using Microsoft Office or Google Suite.

Nice To Haves

• Bachelor's Degree.
• At least 4 years of strategy development experience in leadership development or communications.
• At least 4 years of instructional design experience in learning theory, learning approaches, or learning methodologies.
• At least 2 years of People Leadership experience.
• At least 1 year of Instructional Design Training experience or Instructional Design Education.

Responsibilities

• Develop strategies to engage leaders and meet stakeholder needs on large, complex initiatives as well as short-term, urgent issues.
• Use data to drive increased engagement and improve the effectiveness of leader communications, tools and development resources.
• Build and run the processes to develop leader content and deliver materials and resources related to operations leader effectiveness.
• Demonstrate a strong expertise in adult learning principles, behavior science, and training methodologies, leveraging data and analytics to assess program effectiveness and demonstrate ROI.
• Create learning opportunities and resources that inspire and equip leaders with the tools necessary to lead with impact, fostering a growth mindset and a culture of continuous improvement.
• Act as a key point of contact for Leadership Enablement initiatives, ensuring that all efforts are aligned with business objectives and supported by relevant stakeholders.
• Demonstrate excellent written and verbal communication skills across all levels of leadership, including the executive level.
• Deliver training content and facilitate leadership development sessions when necessary to engage and inspire leaders.
• Stay current with industry trends and best practices in leadership development to ensure our programs remain relevant and effective.
• Travel as needed to other company locations for team strategy sessions (approximately once per quarter for ~3 days each time).

Benefits

• Comprehensive health benefits.
• Financial benefits including performance-based incentive compensation.
• Inclusive set of benefits that support total well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree