Learning Management Systems Specialist

Mustang CatHouston, TX
105d

About The Position

Mustang Cat is seeking a Learning Management Systems Specialist to serve as the system administrator and subject matter expert (SME) for our Learning Management System. This role is central to ensuring that employees, managers, and leaders across our organization have seamless access to learning, development, and performance tools that drive business success.

Requirements

  • Bachelor's degree in HR, Business, L&D, or related field.
  • Minimum 2 years' experience administering an LMS or performance management system.
  • Strong technical aptitude with the ability to troubleshoot and enhance systems.
  • Advanced Microsoft Excel skills (pivot tables, formulas, macros) with proficiency in Word, PowerPoint, and database management.
  • Excellent communication, organizational, and customer service skills.

Nice To Haves

  • Experience with LMS platforms such as Cornerstone, Saba Cloud, Docebo, or WalkMe.
  • Previous experience in HR, training, or customer service.
  • Bilingual (English/Spanish).

Responsibilities

  • Own the Mustang Learning Center (MLC): Configure, maintain, and troubleshoot our LMS to ensure accuracy, reliability, and user-friendly experiences.
  • Support Our People: Provide first-line support for employees and managers using the MLC, improving communication, navigation, and engagement.
  • Enable Performance: Configure and manage performance review, development plan, and check-in workflows to align with company goals.
  • Deliver Insights: Generate reports and dashboards to ensure compliance, track training, and provide business leaders with actionable data.
  • Coordinate Training: Support instructor-led training sessions by managing scheduling, logistics, rosters, and onsite support.
  • Partner & Collaborate: Act as a liaison with Caterpillar's Global Dealer Learning, OpenSesame, and other learning partners to expand Mustang's learning ecosystem.
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