Learning Labs Specialist

Gwinnett County Public Library • Lawrenceville, GA

4d

About The Position

This position is responsible for performing a wide variety of specialized planning, programming, and more complex customer service duties in a makerspace environment.

Requirements

• Basic library operational principles and practices
• Customer service principles
• Adobe Creative Cloud
• STEM equipment, including 3D Printers
• Graphic Design
• Digital media production tools
• Sewing and related machinery
• Library reference principles and practices
• Prioritizing work
• Collaboration and teamwork
• Providing internal and external customer service
• Operating a computer and applicable software
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc., sufficient to exchange or convey information and to receive work direction
• Ability to manage multiple projects simultaneously, prioritize effectively, adapt flexibly to changing priorities, and meet deadlines in a high-speed environment.
• Bachelor's degree required.
• One year of work experience (or equivalent education) in public libraries, the arts, a STEM discipline, and computer technology or museum education.
• Valid GA Driver’s License and/or Government-issued photo ID.
• FEELING, TALKING, HEARING, SEEING, AND REPETITIVE MOTIONS.
• Must be able to lift up to 50 pounds occasionally, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Requires one to frequently stand, walk, reach within hands’ and arms’ length, stoop, kneel, and crouch.

Nice To Haves

• One year of experience in developing project-based or skill-building programs for youth and adults is highly desired.

Responsibilities

• Develop, promote, and deliver engaging Learning Lab sessions on a variety of skills and topics, including but not limited to STEM, digital media, the maker movement, and artistic endeavors.
• Work with customers and staff to create a supportive environment for informal and formal learning and intergenerational collaboration.
• Deliver one-on-one and group learning sessions, guiding customers and staff in using the wide variety of tools available in the Learning Labs.
• Identify, create, and deliver programs, partnerships, and outreach opportunities to promote the Learning Lab and engage the community.
• Monitor the safety of the lab, ensuring that equipment, furnishings, and systems are in working order and ready for public use.
• Diligently keep track of learning lab use, reporting statistics as required by system protocols, and alerting your supervisor to new or updated software or equipment that would benefit customers.
• Consistent effort to develop personal mastery of applicable creative fields through informal learning, work experience and coursework.
• Maintain up-to-date knowledge of system priorities and initiatives as well as professional news and trends.
• Maintains up-to-date knowledge of library branch operations and customer service protocols.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 251-500 employees