Learning Experience Manager

Impact Networking • Lake Forest, IL

100d • $115,000 - $145,000

About The Position

The Manager of Learning Experience is a dynamic and strategic business partner who ensures every aspect of ILI’s learning portfolio is designed, delivered, and sustained with excellence. This role oversees the full instructional design process—including needs analysis, curriculum design, and the production of training materials—while also owning the delivery and facilitation of high-impact programs that engage, inspire, and drive measurable performance outcomes. Blending high-caliber instructional design with impeccable program ownership, the Manager of Learning Experience leads the creation of best-in-class training assets (eLearning modules, presentations, job aids, facilitator guides, and performance support tools) while also facilitating transformative learning experiences that bring Impact’s leadership vision to life. This individual serves as a trusted advisor to business units, surfacing learning needs and embedding L&D into the rhythm of the business, while acting as a premier facilitator and ambassador of the Impact Leadership Institute.

Requirements

• Degree in education, instructional design, training development, or talent management from an accredited university.
• 10 or more years of experience in instructional design, course development, corporate training, or post-secondary education.
• 3-5 years of direct experience in a management role with direct reports.
• A strong portfolio of work demonstrating course development capabilities.
• Knowledge of instructional design workflows (such as ADDIE), instructional theories, strategies, and methods.
• Strong knowledge of e-learning authoring tools (such as Articulate 360 and Captivate) and learning management systems (including working with SCORM objects).
• Strong knowledge of Adobe Creative Cloud, including Illustrator, Photoshop, Premiere, and AfterEffects is strongly preferred.
• Skilled in delivering structured programs and adapting on-the-fly.
• Comfortable consulting with senior leaders, analyzing business needs, and proposing structured solutions.
• A basic knowledge of web development is strongly preferred (HTML, CSS, and JavaScript).

Responsibilities

• Lead the full learning lifecycle—from analysis to development—to build organizational capability and deliver impactful learning experiences.
• Oversee scheduling, communication, and logistics for learning programs, while also facilitating sessions on leadership, onboarding, communication, and client experience.
• Contribute directly to instructional design tasks including writing content, building interactive modules, and aligning with performance objectives.
• Manage and develop direct reports, ensuring clarity, support, and accountability.
• Lead multiple instructional design projects, balancing timelines, priorities, and quality standards.
• Maintain alignment to learning objectives and evaluate program impact using Kirkpatrick’s four levels of evaluation.
• Manage LMS administration, reporting, vendor relationships, and tech spend to support scalable delivery.
• Partner with colleagues across the People Operations to ensure alignment and smooth execution.
• Guide visual styling of the LMS and other learning platforms.

Benefits

• Expected salary range of $115,000- $145,000.
• 20 days of PTO, plus 12+ paid holidays.
• Flexible Sick Day Policy.
• Paid Parental Leave.
• Comprehensive Health, Disability Life, Dental and Vision Plans.
• 401(k) & Retirement Plans.
• Continued education reimbursement.
• On-going training & development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees