Learning Experience Designer

Wellby Financial
104d

About The Position

The Learning Experience Designer develops and curates high-impact learning experiences that strengthen leadership development, onboarding, professional skills, and operational excellence across the organization. This role emphasizes the design of digital and e-learning content, partnering with internal subject matter experts and sourcing external resources to meet diverse learning needs. Combining deep expertise in instructional design with a focus on innovation, the Senior Instructional Designer delivers learner-centric, business-aligned, and scalable solutions that advance Wellby’s organizational goals.

Requirements

  • Bachelor’s degree in Instructional Design, Learning & Development, Human Resources, or a related field.
  • Minimum three (3) – five (5) years of experience in instructional design, digital/e-learning development, and SME collaboration.
  • Demonstrated experience administering a Learning Management System (LMS), including course setup, user management, and reporting.
  • Proven expertise in designing and delivering digital learning, e-learning, and blended learning solutions.

Nice To Haves

  • SHRM Certification is a plus.

Responsibilities

  • Design and develop high-quality digital learning experiences, including e-learning modules, video-based learning, virtual instructor-led courses (vILT), and blended learning programs.
  • Utilize e-learning authoring tools (Articulate Rise/Storyline), graphic/video editing tools (Canva, Vyond), and LMS platforms to create engaging content.
  • Develop complementary resources, such as facilitator guides, participant materials, workbooks, and job aids, to support in-person and virtual learning delivery.
  • Serve as the primary administrator for Wellby’s Learning Management System (LMS), ensuring accurate course setup, user management, reporting, and SCORM compliance.
  • Lead the implementation and adoption of Workday Learning, partnering with IT, HR, and business stakeholders to ensure a seamless transition and integration of digital learning programs.
  • Monitor system performance and recommend improvements to enhance learner experience and program scalability.
  • Partner with internal SMEs across departments to assess learning needs, capture critical knowledge, and translate expertise into effective, learner-friendly content.
  • Conduct content discovery sessions, interviews, and process reviews to ensure accuracy and relevance of learning materials.
  • Research, evaluate, and curate vendor-provided learning resources, customizing and integrating them into Wellby-specific programs to ensure alignment with organizational standards, branding, and learning objectives.
  • Maintain strong relationships with external content providers to ensure access to up-to-date, high-quality learning solutions.
  • Ensure that all learning content supports Wellby’s leadership and professional capability frameworks, member service standards, regulatory requirements, and cultural values.
  • Pilot, test, and refine learning solutions based on learner feedback, usability testing, and evaluation data.
  • Maintain accessibility, inclusivity, and SCORM compliance standards in all learning experiences.
  • Work closely with the broader L&D team to integrate learning solutions seamlessly into Wellby’s learning programs.
  • Continuously explore new learning technologies, tools, and trends to innovate and improve Wellby’s digital learning ecosystem.
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