FM Global-posted 4 months ago
$103,040 - $148,100/Yr
Full-time • Mid Level
Norwood, MA
Insurance Carriers and Related Activities

The Learning Experience Designer position requires a seasoned learning professional who is a motivated self-starter, adaptable to change, open to collaboration and resilient. This person juggles multiple projects with varying degrees of complexity. The Learning Experience Designer demonstrates expertise in adult learning theories, performance consulting, instructional design models, development tools and knowledge of best practices in delivery, assessment and evaluation with measurable business results. The Learning Experience Designer will have experience designing complex and innovative curricula, programs, workshops, courses, and materials for instructor-led, virtual, online, and blended environments targeting a global audience. The audience could include internal employees at all levels as well as clients and brokers. The Learning Experience Designer will be a proven strategic business partner and team player with extensive experience designing learning solutions in corporate environments.

  • Team with Learning Partners to qualify business requirements for learning and development, ensuring that an effective learning solution will be appropriate to meet specific requirements or recommending other non-learning solutions to consider.
  • Create high level learning designs that creatively address agreed business Learning and Development (L&D) needs.
  • Scope out the development and delivery costs for specified learning solutions including use of technology, FM learning hubs and use of external partner solutions and assets.
  • Develop detailed learning designs that aim to deliver an exceptional learner experience cost effectively with an appropriate use of technology.
  • Establish and implement appropriate success metrics for L&D programs including specific learning objectives.
  • Leverage internal and external subject matter experts (SMEs) including adjunct faculty in the design and development of learning programs.
  • Re-evaluate existing learning programs in terms of quality of program content or learner experience and efficiency of logistical aspects, making recommendations as necessary for enhancements or redevelopment.
  • Oversee development of new learning content or revisions to existing content to ensure fit for purpose and adherence to FM standards.
  • Leverage existing or 'off the shelf' vendor provided learning where possible and appropriate.
  • Plan and facilitate the development tests of new or repurposed learning programs to ensure objectives are being met.
  • Provide guidance and coaching to Content Developers.
  • Provide guidance and coaching to Learning Facilitators or SMEs regarding their role in development and delivery of learning.
  • Bachelor's degree
  • 5+ years of related work experience in Instructional Design, Performance Consulting, CPTD or equivalent combination of education and experience
  • Experience with Analyze, Design, Develop, Implement and Evaluate (ADDIE)
  • Experience with active learning methodologies including in-person and virtual, program design and curriculum development for programs that span several months
  • Performance consulting and business partnership work experience
  • Comprehensive Total Rewards program
  • Incentives
  • Health and well-being programs
  • Retirement plans
  • Career development
  • Tuition reimbursement
  • Flexible work options
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