Learning Experience Designer, Amazon Pharmacy L&D

Amazon • Austin, TX

422d • $66,800 - $142,800

About The Position

The Learning Experience Designer at Amazon Pharmacy is responsible for creating and improving innovative learning programs that enhance the pharmacy's training and development initiatives. This role focuses on utilizing various instructional delivery modalities, including eLearning and AI-assisted content development, to inspire learners and drive productivity. The ideal candidate will work collaboratively with program managers and subject matter experts to identify training needs and develop comprehensive learning strategies that align with the company's commitment to delivering a customer-centric pharmacy experience.

Requirements

• 3+ years of program or project management experience.
• 5+ years of experience in instructional design and developing learning content.
• Bachelor's degree in a relevant field or equivalent work experience.
• Proficiency in storyboarding and creating detailed learning blueprints.
• Expertise in designing, developing, and implementing training for Operations and Technical Teams.
• Demonstrated experience in creating multi-modal training materials (ILT, e-learning, video).
• Proficiency with eLearning development tools (e.g., Articulate 360, Adobe Captivate).
• Strong data analysis skills to assess training effectiveness and ROI.
• Ability to obtain pharmacy technician licensure, certification, or state equivalent if required.

Nice To Haves

• Certifications in instructional design or project management.
• Familiarity with AI-assisted content creation tools and their application in instructional design.
• Demonstrated success in implementing AI-enhanced learning solutions.

Responsibilities

• Partner with program managers, subject matter experts (SMEs), and key stakeholders to identify training needs and develop comprehensive learning strategies.
• Conduct needs analyses and create detailed storyboards to map out engaging and effective learning experiences.
• Solve business problems with a focus on understanding root causes and driving forward-looking opportunities.
• Utilize AI-powered tools to enhance content creation, personalization, and learner engagement.
• Design and develop course content across various modalities, including eLearning, VILT, and AI-assisted adaptive learning paths.
• Manage multiple curricula development projects simultaneously.
• Consistently utilize robust project management practices, including the use of project management tools to track deliverables, timelines, and resources.
• Adapt instructional materials for different formats, with a focus on leveraging AI to streamline the conversion process.
• Evaluate the effectiveness of learning programs using data-driven approaches and analytics.
• Coach and mentor less experienced staff on advanced instructional design techniques, including storyboarding and development.

Benefits

• Medical insurance
• Financial benefits including equity and sign-on payments
• Comprehensive employee benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree