About the position
Our dynamic community bank is rapidly growing in Kansas City. With local leadership and decision-making, we are dedicated to becoming a Brand of Choice through the value we bring to our associates, customers, and communities. We deliver a Legendary Experience through empowered and experienced banking professionals, disciplined processes, and forward-leaning technology. Life's biggest decisions take money. So, when our clients are going to college, buying a home or raising a family, we're here to help. At Central Bank, we have built our mission on transparent communication, simple processes and financial partnership for those important moments because life isn't a one-size-fits-all kind of journey. What you see is what you get. We are a fast-moving, fun-loving, seriously smart group of people who really care about impacting the lives of others. We empower each other to make decisions, take risks, drive our business and make changes when we don't get it right. Our enthusiasm for experimenting is how we will find the next breakthrough. Whether building new relationships, refining a core process, developing talent or simply looking for ways to inject some fun into the day, we bring a value-driven approach to everything we do. We look forward to getting to know you.
Responsibilities
- Facilitate development courses and workshops which may involve demonstrating the use of equipment, leading group discussions, and role-play activities
- Evaluate the effectiveness of development programs using such methods as surveys, questionnaires, interviews and observation
- Provide support to managers and branch staff post-training to ensure successful skill application
- Facilitate development programs tailored to specific business needs
- Serve as a Core Value and Legendary Experience ambassador to all associates
- Partner with subject matter experts and leaders to ensure that training content remains current, accurate and aligned with business objectives
- Research new training methods to determine effectiveness
- Compile and maintain materials, manuals and equipment when appropriate
- Facilitate training to explain the 'WHY' behind bank policies and procedures
- Facilitate training that addresses operational/audit challenges - focusing on 'nimble' and the ever-changing banking environment
Requirements
- Authentic
- Engaged
- Self-motivated
- Energetic and highly driven
- Passionate about serving others
- Innovative and forward-thinking
- Driven to bring value to the end customer by serving our associates and leadership team
