Learning & Development Specialist

Noble Credit Union • Fresno, CA

393d

About The Position

The Learning & Development Specialist is responsible for conducting training and educational programs for staff at Noble Credit Union. This role focuses on enhancing the skills and knowledge of employees through various training delivery methods, ensuring that training materials are relevant and up-to-date, and evaluating the effectiveness of training programs.

Requirements

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to two years of related experience and/or training; or equivalent combination of education, experience, and training.
• Financial institution experience preferred.

Responsibilities

• Conduct training and educational programs for staff.
• Responsible for systems training, including facilitator guides, participant workbooks, presentations, and job aids.
• Evaluate effectiveness of training and educational programs and make recommendations to enhance programs.
• Incorporate ongoing evaluation information into class materials on a continuous improvement cycle.
• Develop new training or educational programs as needed or requested.
• Provide training and educational assistance for new products and services.
• Utilize various training delivery mediums to optimize effectiveness and efficiencies to meet organization training and education needs in changing environments.
• Research and customize new learning solutions, including instructor-led, online learning, and on-the-job learning.
• Build and maintain strong subject matter expert relationships to gather ongoing needs assessment information and build curriculum content.
• Ensure training materials are updated, relevant, and support current policies, procedures, and regulatory standards.
• Act as Learning Management System administrator, assigning training courses based on requests and availability.
• Run reports as needed and may work in various roles or job-shadow to gain hands-on experience for greater understanding of live environments.
• Support various departments to meet business needs and assist with special projects as requested.
• Exercise awareness regarding suspicious activity, money laundering, or fraudulent behavior related to cash transactions and document any such behavior for SAR filings.
• Ensure compliance with all safety, security, and compliance programs.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: Associate degree