Telus International-posted 3 months ago
Las Vegas, NV
Publishing Industries

A specialized Learning & Development role focused on designing, implementing, and evaluating learning initiatives that promote both professional growth and mental well-being within the organization. This position combines traditional L&D responsibilities with a specific emphasis on mental health awareness, communicating around mental health, mental health first aid, stress management, psychological health and safety and similar topics. Reports to the L&D Manager and supports HR, well-being, operational and functional areas across the organization.

  • Develop and deliver comprehensive learning programs and training sessions on mental health awareness, stress and psychological safety (or other topics as required)
  • Lead the implementation and management of mental health first aid and ally programs regionally
  • Create innovative learning experiences
  • Facilitate workshops and discussions promoting open dialogue about mental health
  • Support the implementation of regional and global L&D strategies
  • Design and maintain eLearning content in the LMS
  • Provide regular monitoring, evaluation and reporting on program effectiveness and completion rates
  • Bachelor's degree in Learning & Development, Psychology, HR, Social Work, Occupational Health, or related field
  • 3-5 years of L&D experience with experience of mental health in the workplace
  • Proven experience in instructional design and training delivery
  • Proficient English language skills (B2+ level)
  • Advanced proficiency in MS Office and Google Workspace
  • Experience with Learning Management Systems (LMS)
  • Certifications or qualifications in mental health and well-being (preferred)
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