Learning & Development Specialist I

COMMUNITY FIRST CREDIT UNION OF FLORIDA • Jacksonville, FL

1d

About The Position

A Learning and Development Specialist I is responsible for designing, developing, and delivering training programs and materials to enhance the skills, knowledge, and performance of employees within an organization. Their role is crucial in ensuring that employees have the necessary competencies to meet the organization's objectives and succeed in their roles. The primary responsibility of this position involves facilitating engaging training classes, while also updating and enhancing the curriculum. Additionally, measuring the success of training courses using industry evaluations is a crucial aspect of the role.

Requirements

• Education: A bachelor's degree in Organizational Leadership and Development, Human Resources, Education, or a related field is preferred.
• Experience: Previous experience as a Learning and Development Specialist or a similar role is preferred.
• Knowledge and Skills: Understanding of adult learning principles, instructional design methodologies, and training evaluation techniques. Proficiency in developing and delivering training content using various media and technology platforms. Excellent presentation and facilitation skills. Knowledge of learning management systems (LMS) and eLearning authoring tools is beneficial.
• Communication and Collaboration: Effective verbal and written communication skills, with the ability to present complex information in a clear and concise manner. Strong interpersonal skills to collaborate with stakeholders, subject matter experts, and employees at all levels of the organization.
• Organizational Skills: Detail-oriented and capable of managing multiple training projects simultaneously. Strong organizational and time-management skills to meet deadlines and deliver high-quality training programs.
• Analytical Skills: Ability to identify trends, make recommendations and implement solutions.
• Adaptability: Flexibility to adapt training approaches to different audiences, learning styles, and organizational needs. Willingness to embrace change and continuously learn and improve as a training professional.

Nice To Haves

• Experience in instructional design, curriculum development, training delivery and/or previous experience working in the financial industry is desirable.

Responsibilities

• Training Facilitation and Delivery: Conduct training sessions using various methodologies, such as classroom training, virtual sessions, webinars, and on-the-job training. Ensure engaging and interactive delivery of content, incorporating adult learning principles and utilizing appropriate instructional techniques.
• Content Development: Collaborate with direct managers, subject matter experts (SMEs) and stakeholders to identify training needs, goals, and objectives. Use instructional design methodology to create and update training programs, modules, and materials that align with the identified needs. This may include instructor-led training, e-learning courses, workshops, job aids, and other learning resources. Adapt content to different learning styles and levels of expertise. Incorporate technology-based tools and e-learning platforms to enhance training effectiveness.
• Training Administration: Coordinate logistics for training programs, such as scheduling sessions, securing venues or virtual platforms, managing participant registrations, and utilizing LMS to deliver content. Maintain training records, databases, attendance, and documentation to ensure compliance with regulatory requirements and organizational standards.
• Performance Assessment: Develop and administer evaluations, assessments, and quizzes to measure the effectiveness of training programs and participants' learning outcomes. Analyze feedback and assessment results to identify areas of improvement and modify training content accordingly.
• Continuous Improvement: Stay updated with industry trends, best practices, and advancements in training methodologies. Evaluate and recommend new training techniques, technologies, and tools to enhance the efficiency and effectiveness of learning initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees