Learning & Development Manager - Knoxville, TN

Southern Atlantic Region • Knoxville, TN

402d

About The Position

The Learning and Development Manager is responsible for coordinating the training and development of the organization's employees. This role involves assessing company-wide development needs and creating a training framework that provides suitable training solutions across multiple functions to cater to all employee needs. The position focuses on developing training curriculum for both initial and ongoing development needs.

Requirements

• Bachelor's degree in Education, Human Resources, Business Administration or related field preferred.
• Five or more years of experience in training and development, facilitation/coaching, project management, or consulting.
• Familiarity with traditional and modern job training methods, trends, and techniques.
• Strong experience with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Access).
• Demonstrated skills in group process facilitation, change management, training, and project management.
• Strong oral and written communication skills, including proficiency in writing, editing, proofreading, and formatting materials.
• Strong presentation skills with experience in providing instructor-led training.
• Self-motivated and disciplined, capable of managing multiple priorities in a fast-paced environment.
• Skilled in teaching improvement concepts to diverse audiences.
• Attention to detail and follow-through.

Nice To Haves

• Experience in a construction environment preferred.
• Exposure to cross-cultural audiences and global awareness.

Responsibilities

• Conduct annual training and development needs assessment, focusing on frontline managers and their teams.
• Create a training/development framework across multiple functions and departments to meet learning needs at all levels.
• Identify the best training methods (instructor-led, eLearning, simulation, coaching, etc.) to ensure effectiveness and audit programs for training effectiveness.
• Develop training programs including new hire orientation, onboarding, technical skills development, soft skills development, and safety training.
• Create innovative and engaging instructional materials to help employees adopt behavior standards and embrace new processes.
• Utilize corporate resources and outside vendors as needed based on training gaps.
• Maintain a database of all training materials and instruct employee training as needed.
• Handle critical/confidential information with professionalism and discretion.
• Complete project work as assigned and perform other duties as required.

Benefits

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees