Learning & Development Coordinator

Crisp Recruit • Birmingham, AL

69d

About The Position

We’re seeking an experienced Learning and Development Coordinator to build and manage the firm’s training infrastructure from the ground up. This role is designed for someone who understands how to design and deliver impactful learning programs in a fast-paced, results-driven law firm environment. You’ll work closely with leadership to design curriculum, create SOP-based training modules, and launch the firm’s first learning management system (LMS). Your work will be pivotal in aligning onboarding, training, and ongoing education with the firm’s goal of scaling nationally, ensuring every team member has the tools, knowledge, and confidence to perform at the highest level.

Requirements

• Minimum 3 years of experience in Learning and Development, Training Coordination, or Instructional Design.
• Experience in a legal, corporate, or professional services environment preferred.
• Experience with any major LMS (Trainual, TalentLMS, Lessonly, etc.) and strong proficiency in Microsoft 365, Slack, or other collaborative platforms.
• Skilled at transforming SOPs, workflows, and expert knowledge into engaging learning materials and microlearning modules.
• Highly organized and able to manage multiple projects simultaneously while maintaining attention to detail.
• Clear, professional, and confident communicator who can liaise effectively with attorneys, managers, and staff at all levels.
• Self-starter with a builder mentality, someone who takes initiative, drives projects to completion, and thrives in a fast-paced, growth-oriented environment.

Responsibilities

• Spearhead the setup and management of the firm’s learning management system (LMS). Design, upload, and maintain courses that cover all departments, from intake to litigation to operations.
• Develop onboarding and continuing education programs that reinforce operational consistency, client service excellence, and brand standards.
• Partner with department heads to document key workflows and transform institutional knowledge into structured training content.
• Track completion rates, performance metrics, and engagement within the LMS. Provide regular reporting and recommendations to leadership on team progress and training effectiveness.
• Work cross-functionally with HR, Operations, and Department Leaders to ensure training aligns with performance goals and firm initiatives.
• Gather feedback from learners, identify skill gaps, and refine training materials to ensure relevance, clarity, and impact.
• Support the creation of a learning culture, encouraging curiosity, accountability, and professional growth across all roles.

Benefits

• Comprehensive medical, dental, and vision insurance
• Supplemental and disability coverage
• Paid maternity leave, holidays, and inclement weather days
• 15 days PTO annually
• Supportive leadership and a culture that celebrates accountability, growth, and success

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level